The Oldham and Saddleworth Team
If you've ever wondered what real Superhero's look like; here you go!
Our dedicated team of CAREGivers are the true heartbeat of Home Instead Senior Care. We search high and low for people with the right personal qualities to ensure that all our Clients receive the best care and support. It's not always about professional experience; there are lots of individuals in our team that have supported family, friends and loved ones, and they make excellent CAREGivers.
Our aim to provide care and support to all our Clients as though they are an extension of our own family. Dignity, Independence and respect is at the core of everything we do.
Owners - Mick and Jenny Sheehan
Mick and Jenny Sheehan live in Uppermill, a short distance from their High Street office, with their two children. Both Mick and Jenny went to Saddleworth comprehensive school. Jenny went on to do A levels before starting her career with the NHS where she works as a Nursing Sister in Oldham. Mick did 5 years' service in the Army before getting involved in the health and fitness Industry where he owned and ran two fitness centres.
Back in 2009 when the time was right for a new venture Mick and Jenny set out their criteria; ‘run a business that supports the local community and makes a real difference’.
Eight years on and the team have supported over 570 clients with over 190,000 hours of care; had four excellent CQC (Care Quality Commission) inspection reports; received many thank you cards, letters and words of praise and currently employ a team of 60 and growing.
Mick works on a voluntary basis, with a consortium of services from the public and private sectors, on increasing the awareness and importance of Dignity in care and high quality Dementia services.
Over the last six years the quality of services provided by the Oldham and Saddleworth office have been recognised by winning two national awards and receiving nominations as finalists in another four awards.
“Hopefully we’re getting it right and if we are it’s because we employ a team of Superhero's who really care and are willing to go the extra mile. We don’t run a care company; we are a company that cares.”
Care Manager - Helen
Helen was previously care manager at a residential home in Huddersfield working with adults with learning disabilities, a post she held for 8 years before deciding it was time for a change. She then moved to a post at a residential care home for the elderly but soon decided that the job wasn’t for her, she didn’t feel that she would be able to make a difference.
In 2010 Helen was delighted when Home Instead owners Mick and Jenny Sheehan approached her to come and join the team. Helen said that she knew as soon as she spoke to Mick that the company ethos was in line with her personal beliefs and this would be a role where she could actually make an impact of other peoples’ lives.
Commenting on her position, Helen said: “I have joined Home Instead Senior Care because I wanted to work in care for a quality driven provider with a genuine passion for the work that they do. I am very proud of the quality service that we are delivering and we are receiving fantastic feedback from both clients and caregivers. Mick Sheehan from Home Instead said, "Helen has a wealth of experience and is passionate about her work and the service we provide. She supports the team to ensure we deliver the highest possible level of customer care".
Recruitment & Training Manager - Debra
I am the Recruitment and Training Manager for Home Instead Saddleworth where I recruit CAREGivers to support people to continue living independently in their own homes. This role is essential in ensuring the cared for and caregiver are compatible which in turn will give the cared for a sense of continued independence, safety and dignity. I truly enjoy meeting and training new and existing caregivers and watching their ‘journey’ with Home Instead.
Last year I completed the train the trainer course with Home Instead and my QCF in Dementia and am currently training all our CAREGivers in the Home Instead Dementia Care Programme. This training is running alongside several Dementia Family Workshops we are running throughout the Oldham Borough. Along with all the other training we offer our CAREGivers this keeps me very busy.
Previous to this role I have worked with Oldham Carers Centre supporting natural carers and their families, this would include one to one emotional and practical support. At some point in our lives every one of us will be involved to some degree in looking after an older relative, a sick friend or a disabled family member. Caring can take its toll on finances, health, careers, family and social life so getting support and respite is essential for natural carers.
I have also worked with Age UK as a Shopping Service Manager and for many years in the retail field as an Optical Practice Manager and a Retail Customer Service Manager. I have a CIPD Certificate in Human Resources which helps me to support the Management Team.
Personally; I am married to Peter and have one son Jacob, I am from a large family, so very much enjoy getting together with my family and friends. I enjoy a good book, a good bottle of wine and love to cook.
Office Manager - Emma
My name is Emma I am Home Instead's Office Manager. I manage the wages, invoicing, oversee scheduling, the office generally and assist the Managing Director in the development of our service.
I began work with Home Instead in early 2013 as a CAREGiver, then progressed to Weekend Supervisor and then to Recruitment and Retention Co-ordinator and now Office Manager. I began working for Home Instead as I have a passion for helping people and strongly believe in their values and ethos as a company and putting the individual first. My background covers many areas. I have worked with adults with special needs and challenging behaviours assisting in accessing services, the community, at home and managing finances. I have also worked at an events management company in sales, events and as a PA to the Managing Director. I also worked part time at The Haggate pub in Royton managing food service, events and general duties. Plus other shorter terms jobs in accountancy and estate agency.
I am currently in the process of completing my Level 5 Leadership and Management in Health and Social Care and have completed my level 3 in Health and Social Care. I have AS levels in Psychology, Law, Social Care and Drama along with medals in L.A.M.D.A (London Academy of Music and Dramatic Art). One of my biggest achievements was being awarded a Chief Constable Commendation Award for talking a woman out of ending her life on a bridge in Failsworth. From this I was also awarded a Best Magazines Bravest Woman Award and came runner up in The Pride of Oldham Awards.
Personally, I am married to Lynton and have a little boy called Keelan and we live in the Boundary Park area. I have a brother Scott who has Down’s Syndrome and my brother in Law James has Autism we see and support the both regularly. I come from a large family and enjoy girls nights out with my mum, aunts and cousins. I am a generally happy and caring person who works very hard and enjoys a good chat.
Assistant Care Manager - Natalie
I started work for Home Instead as a CAREGiver in September 2011. Before this I was working for a local authority service that was decommissioned.
In that role I worked closely with clients to support their independence and to help them to continue to live in their own homes. Home Instead has the same ethos which appealed to me.
I was an Independent Living Support Worker working with a diverse client group. For the two years prior to this role ending I was also a trusted assessor which enabled me to carry out functional assessments on individuals and prescribe equipment that would promote independent living and offer preventative measures.
I have level 3 NVQ in Social Care and since coming to Home Instead have completed my Moving & Handling assessor’s course and have completed the Home Instead City & Guilds Dementia Programme, along with all the regular training we receive.
I have a passion for animals particularly my horses, which takes up most of my spare time!
Recruitment Co-ordinator & Community Engagement - Tracey
I joined Home Instead as a Community Engagement Officer and later took on the role of Recruitment Co-ordinator. The community role involves getting out into the community to promote the services of Home Instead, community activities and taking the opportunity to chat, share and listen to the views of local people. As well as drinking lots of coffee! Whilst also attending recruitment events and raising Home Insteads’ profile within the recruitment industry.
My employment background is quite varied, more recently with a major motor insurance company. For many years, I worked with both children and adults with special needs and challenging behaviours. Supporting them with their day to day independent living and assisting with community services.
On a personal note, I have two daughters. My eldest daughter is 15 and has a passion for football, which keeps us all very busy. My youngest daughter prefers the world of performing arts and spends many hours creating new dance routines.
I have very little free time, as I’m usually escorting my girls to one of their many classes. On the rare occasion I do get time to myself, I like to spend it walking or with a good book and of course, a glass of wine.
Staff Co-ordinator/Scheduler - Julie-Ann
My Name is Julie-Ann and I'm Home Instead’s Staff Coordinator/Scheduler. I started working for Home Instead in May 2017.
I started working in supported living when I was 18 years old. I supported adults with Learning Disabilities, mental health and challenging behaviour in their own homes. Supporting individuals to maintain their independence and to achieve their own personal goals and outcomes, with all aspects of their lives.
In 2009 I relocated to Cornwall where my family moved to when I was 18; I wanted to spend more time with them. Whilst in Cornwall I worked at Tragether residential home supporting adults with poor mobility and dementia. It’s a lovely place to work as it’s situated by Looe beach and the boat harbour. I moved back to the Manchester one year later as I didn’t really enjoy being in Cornwall in the winter months as it turns into a ghost town. I returned to working in supported living in the learning disability sector back with my old company Care UK.
In 2014 I became a Team leader and was accountable for the day to day running of three services and six independent living packages and managed a staff of 20 Support Workers over the Tameside area. I continued to do this until redundancy through cut backs in April 2017.
I am in the process of completing my level 5 in Leadership and Management in Health and Social Care which is a challenging but I’m enjoying it. I have completed my level 3 in Health and Social Care, level 2 in Team Leadership and I have a Diploma in Payroll and Book Keeping.
In November 2016 I got married to my husband Martin. We have no children at present but do have a puppy called Taz who loves going for long country walks at weekends. I enjoy going to the gym, swimming, being active, spending time with my friends and family and going on holiday at least twice a year. I am a quiet, shy and reserved person but once I am comfortable in new surrounding I will come out of my shell.
Admin Assistant - Sharon
My name is Sharon. I am the Administrative Office Assistant at Home Instead Senior Care Oldham and Saddleworth.
My background covers many areas from secretarial, banking, senior sales and working as a community carer. I also spent eight years living in Spain where I set up my own business running an internet cafe.
Personally I have two beautiful daughters Grace and Alice, both of whom I am very proud of. My partner is a Police Officer and works in the Firearms division of Greater Manchester Police. All of my spare time is devoted to my four huskies Storm, Blaze, Arctic and Kita which are my absolute passion. I quite often go ‘urban mushing’ with them which is classed as an extreme sport. I am a happy person and love to keep busy with an optimism and zest for life.
From the first telephone call to the last i was and remain impressed by everything about this firm. Re-assured by the spotless smart offices and the friendliness and courtesy of the staff we met, outline arrangements were quickly agreed. I was given the confidence to return home to live alone (following my accident) under the care of Home Instead. It was clear that my problems were fully understood and everything possible was done to teach me how to cope with them and avoid any unnecessary pain. Adjustments to furniture and lay-out were made with skill, judgement and experience and any requests by me were met with courtesy and efficiency. Should the need for help arise again in the future i see no reason whatever to seek it elsewhere.J F A H (Client)