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Being a CAREGiver

At Home Instead we have a variety of incredible CAREGivers, with many different backgrounds. No two CAREGivers are alike, but they all have one thing in common, empathy. All of our CAREGivers are wonderfully caring, friendly individuals who want to help older people remain in their own homes.

Not all of our CAREGivers come from a care background – and with our great training, they don’t need to! We interviewed one of our wonderful CAREGivers, Chris, to tell us a little bit more about her experience as a Home Instead CAREGiver. If you would like further information, please give us a call on 01606 800 101.

Chris, why did you become a Home Instead CAREGiver?

I’ve always loved caring. Growing up I lived opposite an elderly woman who lived alone and was clearly very lonely. She asked my mother if I could go to the local market for her and pick up her groceries. I remember proudly walking back to her house each week with a gondola basket full with her weekly shop! When I arrived back we’d have a drink and a biscuit and she’d tell me these incredible stories of living through the war – I absolutely loved them. I think that was where my love of caring came from.

For most of my working life I have worked in nursing homes. However it wasn’t one on one care, it was very task orientated; there was no opportunity to get to know any of the residents.  

I wasn’t happy where I was. A friend introduced me to Home Instead and wow it was just what I was looking for. I could spend quality time with clients, really get to know them and work in my local community! I’ve worked here for 6 years and still love it.

What is your favourite thing about being a CAREGiver?

I love working one on one with my clients. I visit the same clients each time, and at Home Instead the minimum call time is an hour, so we have the opportunity to get to know each other. It is my favourite part of working with Home Instead, I’m not a stranger coming into their home, each visit builds our relationship and I become a friend.

What’s the most rewarding part of your job?

I think it is knowing that you’ve made someone’s day. For some of my clients, I’m the only person they see all day, when I arrive they have a big smile on their face and when I leave they say things like “I can’t wait to see you.” It is so lovely to know that I make a difference.

You don’t just make a difference to your clients though; you can see how you make a difference to their family as well. They really appreciate the work you do, it really shows. It’s a job worth doing.

How has being a CAREGiver affected your life?

Without sounding corny, being a CAREGiver is my dream job. I feel fulfilled; I am doing something that really matters, I’m part of a team. Although you’re out visiting clients the office team are always in contact. I visit the office once a week and every time they’re all clearly happy to see me. We also have CAREGiver meetings, so you can chat to people in a similar role as you. I’ve met some wonderful people, not only my clients but fellow CAREGivers as well. I’m part of an incredible team that are keeping people happy and independent in their own homes. 

Describe a typical day as a Home Instead CAREGiver.

Morning work is perfect for my schedule, my first visit is to help one of my clients out of bed and help her get ready for her day. It’s fun to sit with her as we do her hair and makeup, she likes to show me photos of when she was young, and we have great fun recreating those looks!

I have the rest of the morning to myself, then at lunchtime I’ll visit another client and prepare her lunch. This particular client has dementia and may forget to eat so I’ll sit and chat to her as she eats. She likes to get out and about, remaining active. We’ll visit garden centres or just walk around the town. My favourite thing to do with her is sit by the river, she really likes the outdoors; she seems to chat more when we are outside. Then I’ll take her home and make sure she’s happy and settled before saying goodbye for the day.


If you would like to find out more about being a CAREGiver with Home Instead Northwich and Knutsford then please get in touch. We would love to speak to you! Give us a call on 01606 800 101, email Carol at carol.pickering@homeinstead.co.uk or fill in an application form. 

Chris at our Christmas tea dance
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"Mr P has settled into his new home, a caring place with much to recommend. He inevitably misses his own house and the company of a great team of professionals who looked after him very well! Carry on the good work!"

Mr P from Knutsford