Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"My change of career has been a really positive thing. The staff have been very friendly and supportive. They are great at looking after their staff and make the job very enjoyable. The clients I have met so far have..." Mrs C CAREGiver in Bicester
"I love working for Home Instead and feel that both Graham and Elaine are the most caring bosses I could ever have the pleasure to work for. I know if I ever have any concerns or worries Graham and Elaine are a phone..." Mrs H CAREGiver in Aynho
"I have enjoyed my experiences with Home Instead so far and have found that support has always been available and provided when needed. I have always felt prepared with clients and shadow visits have helped a lot. With..." Miss B CAREGiver in Deddington

"Very happy with how things are run with Home Instead. A very professional company and are always on hand to help. Enjoying my duties with clients and looking forward to the future with Home Instead."

Mrs J - CAREGiver in Adderbury

"Very impressed by communication with office and support from office with clients and quality of training. Enjoying the work."

Mrs M CAREGiver in Bicester

"I really enjoy working for Home Instead. The office are there whenever you need them and are very supportive…"

Mrs W CAREGiver Middelton Cheney

"I feel that support from my managers is available daily. I talk about any concerns I have regarding my client or myself. They will always give advice and support and always follow-up on the matter."

Mrs M CAREGiver in Banbury

"Its my first year with Home Instead and always look forward to meeting new clients. It's a lovely company to work for, Elaine and Graham are a very professional couple and are always happy to help. Also very caring. Loving my job and hope to be here for many years to come."

Mrs A - CAREGiver in Banbury

"I would have no hesitation in recommending Home Instead to care for an elderly person. They have cared for my mother since last November, they have been very professional in their approach always with my Mum's well being at the fore front of their thoughts and actions. This is a great comfort when you are so far away and your mother is Elderly."

Mr. A about his Mum is Bicester

"We used Home Instead for the best part of 9 months, until early this year when my mother had to go into a care home for full time care. We have found Graham and his team to be excellent on all counts and he and the team have always gone the extra mile. They were very good with my mother and also with the rest of the family. We always felt that they really cared about Mum and would do whatever was necessary to help her out and make her feel comfortable - sometimes at very short notice. We wouldn't hesitate to recommend their service to everyone who has an elderly relative in need of some support in their own home."

Mrs A Surrey about her Mum near to Banbury

"The care and attention our family received from Home Instead was way above our expectations. We would thoroughly recommend the proprietors and their care staff to anyone needing support and compassion in a very stressful and anxious time."

Mrs T Banbury

"I was lucky enough to find Graham and his team in October 2013 to help my 86 year old Mother stay at home for a further 6 months. It was a very unusual situation, I live in Australia and Mum has no other family. My mum's Alzheimers had got to a point where she needed support at mealtimes, taking her medicine, reassuring her in the evenings before bed and mostly company. My mum is a very independent, feisty and sometimes difficult person. Graham and his team were amazing throughout the 6 months from beginning to end and as you can imagine living in Australia a huge source of reassurance and comfort to me (almost like having a family member back home) that Mum was OK. In the first place Grahams ability to understand my Mum's unique personality and needs and then be able to identify and recruit a number of ladies who were able to build a strong relationship with Mum and deal with the times when she was difficult in an understanding and respectful way. The ladies were fantastic and went out of their way to do extra things for Mum, bringing cakes, taking her for trips and sometimes when Mum had a fall taking her to hospital, visiting her in hospital, staying on longer at night if Mum was nervous etc. Throughout the 6 months Graham and his team were incredibly responsive to questions, concerns etc I would have and would keep me up to date constantly (often late at night or early in morning). I would strongly recommend the team, you couldn't do better and I will be eternally grateful for the help and support they gave Mum and equally the emotional help and support they provided me. You couldn't do better. Thanks Graham and ladies."

Mr D. Melbourne, Australia

"My 94 year old mum was not coping at home very well, even with my help each day, then we had the Home Instead leaflet through the door and I arranged for a carer to help mum have a bath, which I was finding difficult to do for her. She also helps mum in other ways and always has time for a chat with her. It's nice that the same carer comes each time, Mum looks forward to her visits and is much better and happier now. It also gives me peace of mind."

Mrs W Kings Sutton

"We have used Home Instead for approximately 6 months after failure with two other companies. The one hour method system is a much better and humaine system for both us the client, and staff as we are able to build a relationship with our carers and have an excellent relationship. I would highly recommend Home Instead as a professional care company. We have a team of eight alternating staff all of which deliver a high level of care and empathy."

Mrs C.

"I cannot thank you enough for what you have done and would not hesitate in giving you good references. Thanking you again for your excellent services."

Mrs H., Banbury

"I was extremely pleased with the care that the agency provided for my father. I had heard so many stories of carers dashing from appointment to appointment and so I was looking for an agency that was different and would ensure good care for my father. Home Instead North Oxfordshire delivered exactly what I was looking for. They got to know my father, despite his reluctance to engage initially and my wife and I could go to work knowing that the agency were reliable, professional and caring."

Mr P., Banbury
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