Tremendous 10 Outstanding ratings just in time for Christmas
Home Instead franchise owners rated Outstanding by the CQC

Christmas has come early for Home Instead – it’s marking the festive season with news of a tremendous 10th Outstanding rating from the Care Quality Commission (CQC).

Home Instead Market Harborough, Rutland and Corby owner Gail Devereux-Batchelor holding her CQC Outstanding rating

The terrific 10th accolade comes after our Market Harborough, Rutland and Corby owner Gail Devereux-Batchelor received the news of her office achieving the highest rating possible in the CQC’s Ofsted-style system.  

The latest addition to our Outstanding ‘hall of fame’ makes Home Instead the only homecare provider to hold 10 Outstanding ratings from the CQC.

We are incredibly proud to close off 2016 with Outstanding ratings in practically all points of the compass covered by the CQC.

Home Instead Market Harborough, Rutland and Corby owner Gail Devereux-Batchelor and elderly clients

This tally pays testimony to Home Instead’s commitment to providing high quality, dignified care for seniors – care that firmly passes the ‘Mum Test – the standard of care people would want for their loved ones.

And Home Instead’s 10th Outstanding received special praise from Andrea Sutcliffe, the CQC Chief Inspector of Adult Social Care, who said:

“I am tremendously pleased to be able to congratulate Home Instead on their 10th Outstanding rating.

“From speaking at their annual conference last month to over 750 members of their passionate workforce, I can confidently say that there is something very special about them and I know how committed they are about making a difference for the people they support.

“Home Instead is a great example of how excellent care can be achieved by care services – which is what we all want to see.”

Martin Jones, Home Instead’s Managing Director, added: “Bringing a terrific tally of 10 Outstanding ratings home to our brand just in time for Christmas is the perfect end to an exceptional year for our network.

“The Outstanding ratings complement not one, but two, sets of royal praise for Home Instead this year. We received the Queen’s Award for Innovation and we were the only homecare provider to be presented with an inaugural Princess Royal Training Award. This pays tribute to the outstanding training and skills development programmes we have in place for our CAREGivers, schemes that create long-term careers in care with us.

“We are proud of all our 180 offices and their teams across the UK and as we close off 2016, we pay tribute to the difference they are making in older people’s homes every day. Together, we are realising our brand mission: to change the face of ageing.”