Supporting the launch of the Quality Matters report
Quality Matters principles

Home Instead is pleased to support the launch of a new report championing quality in social care.

Quality Matters was officially launched in London and sets out a shared commitment to the delivery of the highest standards of quality in care.

Organisations across adult social care and health care have come together to develop a shared commitment, in collaboration with those who need care and support, their families and carers and the organisations that represent their interests.

The aim is to establish a shared vision of high-quality, seamless, integrated and person-centred care.

 Our CEO Emeritus, Trevor Brocklebank, contributed to the report via the Care Provider Alliance and UKHCA, offering insights from our relationship-focused model of homecare.

Speaking about the report, Trevor said: “Quality is everyone’s business. It matters because people who need support to live independently should expect to receive care that is focused on their needs and is safe, effective, caring and responsive.

“We are pleased to have been able to contribute to the report and hope it raises awareness of the importance of high quality care and support that enables people to live life to the fullest.”

Our managing director, Martin Jones added: “We’re pleased to support the report which sets out a shared vision of quality with person-centred care at its core. These values are at the heart of what we do at Home Instead, giving older people the best quality, relationship-led care built around their personal needs.”

You can read the report here: