Royal recognition for our training and skills development

Our brand founders attended a prestigious award ceremony at St James’s Palace yesterday to mark a momentous occasion – as we officially became the first homecare provider to be presented with an inaugural Princess Royal Training Award.

The brand new accolades from Princess Anne recognise organisations that demonstrate outstanding training and skills development programmes.

As a global brand that prides itself on excellence in training and the ongoing personal development of its CAREGivers to rightly equip them for their role, our US brand founders Paul and Lori Hogan received the accolade in London.

In their very first year, the awards have been granted to a total of 34 businesses - major brands spanning healthcare, retail and manufacture alongside charities.

Launched by the City & Guilds Group in January 2016 – the awards honour employers that have created lasting impact by successfully linking their skills development needs to business performance. 

We are thrilled to be the first homecare provider to receive an award in the programme’s first year - with applications assessed across three ‘Hallmarks of Excellence’:

  1.     Training and learning and development is integral to business performance
  2.     The programme is delivered efficiently and effectively
  3.     The programme has an impact on the success of the organisation and its people

Other recipients of the inaugural awards include major brands such as Mercedes Benz, BAE systems, IBM, Unipart, Asda and Thomas Cook.

After the royal reception, Paul said: “We are honoured that our brand has become the first homecare provider to receive an inaugural Princess Royal Training Award. It shows that our approach to training truly demonstrates hallmarks of excellence.

“We are committed to creating careers in care, roles where people can grow, develop, feel invested in and valued in turn. We recognise that being an employer of choice involves providing training and development opportunities which enable and empower our CAREGivers to deliver our unique relationship-led model of care - with confidence and compassion.

“Training and development is embedded into our culture, from tailored induction sessions to bespoke qualifications such as our City & Guilds Dementia qualification - developed in partnership with global experts.”

Speaking about this year’s winners, City & Guilds Group Chief Executive, Chris Jones, added: “All of the successful organisations deserve enormous praise. I hope these awards have shone a light on how important it is for businesses to invest in training to boost their productivity, address skills gaps and develop their leaders.  This has never mattered more than in today’s uncertain economy. I hope this year’s winners inspire other organisations to share their experiences, and put forward their training and development success stories.”

The Princess’ accolade follows on from news earlier this year that Home Instead Senior Care UK had received a Queen’s Award for Enterprise in recognition of the innovation its bespoke model has brought to the care sector.

Read what our CAREGivers think of our training…

Helen McEntire, a CAREGiver with Home Instead Senior Care (Epsom and Mole Valley)

“Working in care is a fantastic thing to do. It's hard to explain the satisfaction and pleasure there is in getting to know someone who is alone or frail and become their trusted helper and companion.

“I had brilliant training when I started, and there's on-going continuous refresher courses, which brings everything up to date. I've also had training in Alzheimer's and other dementias that is City and Guilds accredited, and I’m currently booked on courses for supporting people with Visual Impairment and Parkinson’s disease.

“I’ve found my 'true calling' and have an employer committed to training to complement that.”

Keith Alldritt, a CAREGiver with Home Instead Senior Care (Newcastle under Lyme) and Home Instead Senior Care’s current CAREGiver of the Year.

“I’m a retired police sergeant and I loved my time in the constabulary. But the great thing about my new career in care is that the rewarding work goes hand-in-hand with excellent training and support.

“I’ve got several new qualifications, including a BTEC Level 2 in Care and Diplomas including Health and Social Care as well as Home Instead’s Alzheimer’s City & Guilds qualification.”

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home