Despite recent upsetting reports of negligence in the care sector, two local at-home care companies have proved that they are breaking the mould in a big way. The local Derby South and Burton-on-Trent offices of Home Instead have recently received excellent Care Quality Commission (CQC) reports; certifying that they are providing the highest quality of care to people across the region.
As the main regulator of care providers up and down the country, the CQC report acts as a crucial industry standard.
The recent report highlights the excellent services on offer from both offices and in particular has drawn attention to the strong and nurturing relationships that exist between the Home Instead clients and caregivers.
Andy Ryans, owner of the Derby South office of Home Instead commented: “We are thrilled to have received this recognition for providing quality care. We take great pride in the service we offer and it is fantastic that, having spoken to our many satisfied clients, the CQC has recognised that.”
John Winfieldale, owner of the Burton-on-Trent office of Home Instead added: “For both offices to receive this feedback in such a short space of time is fantastic. It is great to know that we are making such a difference not only to our own clients, but to older people right across the area.”
Home Instead is changing the way care is delivered in the UK. Their service is tailored to the needs of individual clients and ranges from companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands. The service is totally flexible to meet client needs and is available from as little as 1 hour to 24 hours a day, seven days a week.
For more information on Home Instead please visit www.homeinstead.co.uk or call Derby South on 01283 222678 or Burton-on-Trent on 01283 539917.