Home Instead are the No.1 most recommended home care company

It’s official. Home Instead has been voted the NUMBER ONE most recommended home care company in the Top 20 Home Care awards 2018, across England, Scotland and Wales.

The homecare.co.uk awards are based on nearly 10,000 independent reviews. They are from the most important people - our clients, their friends and family, who have wholeheartedly approved of the care services we provide.

The Awards highlight the 20 most recommended home care providers in each of 11 regions across the UK. Home Instead offices have this year taken 55 of the 220 top award winning places, more than any other company.

Managing director, Martin Jones said: “This is truly wonderful news and I am so proud of everyone who is part of the Home Instead network.  There is no better recommendation than from the very people who use our service, each and every day.

“These are independent reviews which are so important to us; they show that we are indeed achieving our mission to change the face of ageing. But we also realise how much the reviews can help when people are looking for care for a loved one and they can trust that they are genuine, honest reviews.

“I would like to say thank you and congratulations to all our CAREGivers and office teams who work so hard to care for our older generation, and who love every minute.”


Here are just some of the reviews:

“Home Instead staff are amazing. Nothing is too much trouble, from doing the washing and shopping, to taking my Aunt out for appointments and visits. I live 1 1/2 hours away. It has made things easier knowing my Aunt is well cared for, has daily companionship and assistance.”

“Amazing care and support for Dad and all the family. It is so reassuring to have friendly, compassionate, knowledgeable and completely reliable caregivers willing to help with anything and everything. BIG thank you from all of us.”

“This team is excellent with their care. The caregivers give their all; I could not do without them now. The staff and caregivers are always there for you. This is a fab team and an excellent one. This is the team to go for if you are looking for care for a loved one.”

The award is another fantastic accolade for Home Instead – we’re also incredibly proud to be the only home care company to hold the Queen’s Award for Innovation and last year we were officially recognised as “Best Employer in Care” for the second consecutive year running.


You can view the awards on the www.homecare.co.uk website