We’re delighted to announce outstanding levels of client satisfaction at Home Instead.
Our annual independent survey has revealed that 96 per cent of clients recommend us and 95 per cent felt perfectly matched with their CAREGiver.
As reports revealed last week, 4.4 million people will need care at home in the next eight years as life expectancy rises. Being able to provide the highest quality, person centred home care at this time is key to allow our elders to live the happy, fulfilled lives they deserve.
The Home Instead companionship-led model does exactly this, and we’re delighted that our clients value and appreciate the care they receive.
Watch the results from our client survey:
Altogether, more than 5000 clients and 5000 CAREGivers were questioned as part of the Smith & Henderson survey in June this year.
Results also show that our CAREGivers are extremely proud to work at Home Instead – 95 per cent to be exact. 88 per cent would recommend us as a fantastic place to work.
Watch the results from our CAREGiver survey: