CQC data highlights abuse of the elderly

Today’s media headlines report a care system under too much ‘stress and strain’ with stark statistics stemming from Care Quality Commission (CQC) data – revealing the scale of allegations of abuse.

The data makes for shocking reading - more than 150 allegations of abuse against the frail and elderly lodged daily - and the CQC notified of 30,000 allegations of abuse involving people using social care services in the first six months of this year.

Andrea Sutcliffe, the chief inspector of adult social care warns that a lack of funding and a broken system is ultimately turning good people into bad carers.

As a homecare provider operating in the UK for the last 10 years, we recognise the critical need for more funding for social care.

But we believe there is a different way and Home Instead is proof of this. Here, we believe we make good people into great carers.

As an independent homecare provider, we value and respect our 7,000 CAREGivers who are delivering 8 million hours of quality homecare each year. That’s quality homecare that reflects our bespoke ethos - relationship-led care complemented by companionship with visits that last a minimum of one hour. We don’t believe quality homecare can be delivered in less.

Our CAREGivers are the backbone of Home Instead and we are committed to creating long-term careers in care, not ‘make do’ positions.

When we recruit our CAREGivers, we are looking for people who love to care, are compassionate and who want to make a difference.

No previous care experience is needed as we support our CAREGivers with high quality training and offer our bespoke dementia care training programme which is City and Guilds accredited. Then we match our CAREGivers to our clients based on their interests and personal passions in life, to make a special, caring bond.

Respectful terms and conditions complement our quality homecare model and we support the Government’s recently announced National Living Wage.

That’s how we are turning good people into great CAREGivers, people who are committed to delivering care with the highest standards, a level that passes the ‘mum test’ – the standard we would all want for our own relatives and for ourselves.

Trevor Brocklebank

Chief Executive

Home Instead Senior Care

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home