Caring for CAREGivers so they can care for you

During this time, it’s so important to us that our CAREGivers and office teams feel confident and happy to be able to do the wonderful job they are doing caring for older people. There have been challenges for everyone and for us at Home Instead, we wanted to make sure our CAREGivers were happy in their role so that they can continue to deliver the best person-centred home care possible.

So, we carried out a survey to do a quick sense check of how they were coping at this time.

Here’s some highlights:

  • 92% of CAREGivers said that they feel safe at work
  • 94% of CAREGivers said they were proud to work for Home Instead
  • 90% of CAREGivers would “Recommend Home Instead as a great place to work”
  • 93% of CAREGivers felt confident their boss would continue to take the right steps throughout the Coronavirus outbreak
  • 94% of CAREGivers felt they had the right tools and equipment to do their job

The survey though WorkBuzz was answered by nearly 4,800 CAREGivers

Commenting on the results, Home Instead CEO Martin Jones said: “CAREGivers are the lifeblood of our business and it’s vitally important to us that they feel supported and equipped in their role caring for older people. That’s why we moved the survey forward this year as we felt it was important to get some insights at a time which we know has been particularly challenging for care delivery.

“We’ve been working hard behind the scenes to help ensure our CAREGivers have the right PPE for example, and access to the emotional and wellbeing support needed to get through these times. It’s also incredible to see that the Home Instead core person-centred values still shine as brightly as ever as we see 94% of CAREGivers saying they are proud to work for us and a fantastic 90% would recommend it as a great place to work.”

Comments from CAREGivers in the survey included: “Since coronavirus, Home Instead have ensured I am kept safe. Having PPE readily available at all times including hand sanitiser. They appreciate my commitment to my clients. I feel proud to be part of Home Instead as they really care about the clients and my wellbeing.”

“I absolutely love my job, the team I work for and the team I work with. Every day is different, and every day is a pleasure I wouldn’t want to work anywhere else I’m happy with what I do and the difference I make to my clients day to day life.”

“I’m very proud to work for Home Instead, I’m proud of my colleagues and our amazing CAREGivers.”

If you’d like to find out more about working as CAREGiver at Home Instead and the rewards it offers, take a look at some of the reasons why our CAREGivers love their job

Or if you’re looking for some extra support at home, get in touch with your local office.