Being a CAREGiver is meaningful, not menial.

CAREGivers are the backbone of our relationship-led care model at Home Instead.

We couldn’t provide dignified, quality homecare for seniors if we didn’t have CAREGivers who loved what they do and felt valued by their employer in turn.

BBC’s Panorama programme last night shone the spotlight on the difficulties state funded care providers are experiencing recruiting people to work and stay in the sector.

Home Instead does not undertake state funded care block contracts. This involves short visits typically of 15-30 minutes, an approach which leaves carers rushing from call to call as a result as shown in the Panorama programme.

At Home Instead our care model is very different. We believe in quality care and companionship delivered hand-in-hand in EVERY call.

Our visits last a minimum of one hour so there is ALWAYS time for our CAREGivers to get to know their clients, spend time with them and to share in their day.

And we match our CAREGivers to our clients based on backgrounds, hobbies and interests – so there is always something in common at the heart of our homecare calls.

We believe in quality training and the continuous development of our CAREGivers in turn – we received an inaugural Princess Royal Training Award last year in recognition of our programmes.

With this caring approach, we have created meaningful not menial roles in the care sector. Jobs that our 8,500 CAREGivers take great pride in too – that’s a fact!

Our latest research shows:

  • 96% of our CAREGivers are proud to work for us
  • 96% understand why we are different to competitors
  • 94% say they are well matched to their client
  • 93% would recommend us to a friend or family member as a place to work


But don’t just take our word for it. Read what our CAREGivers have to say about their careers with Home Instead, a provider that holds 13 Outstanding Ratings from the Care Quality Commission as well as a Queen’s Award for the innovation our person-centred approach has brought to the UK senior care landscape.

If you’re inspired by our roles - we want to hear from you. Visit our jobs website for more details.

Hear it from our CAREGivers….

Helen McEntire, from Home Instead Epsom and Mole Valley, told the Huffington Post what it’s like to work for an outstanding homecare provider. Home Instead Epsom was our 11th office to receive an outstanding rating from the CQC earlier this year. She said: “My job doesn’t feel like a job really, it’s an extension of me – it fits me.: Read her latest blog here:

Our CAREGiver Sally from our Maidstone office recently rang into a radio programme to tell listeners about how much she loves her job with us. Here’s a blog written by the Maidstone office owner Mark Craig, who explains what being an employer of choice in the care sector is all about too.


Sheena Reeve, Home Instead Epsom and Mole Valley

“It’s a great organisation to be part of. I love working here, I like the values and the fact that they genuinely care about the clients. They care about their CAREGivers too, as the ‘troops on the ground’, who are delivering dignified care that makes a difference to so many older people’s lives.”

Simon James, Home Instead Cardiff

“Working in care is not just about the job, it’s about who I am working for. Working at Home Instead, I know what good care should be. I am given the time to care – I don’t have to be busy all the time with tasks, and I can sit and talk with my clients.”


Janet Pickles, Home Instead Northwich  

“I simply love the job, I feel I’m doing something really worthwhile. It’s nice to have the feeling that you’re doing your best for people. We give respectful care, care where our clients’ wishes and needs are at the fore. That’s something I’m proud to be part of. I’m trusted to do a great job and I consider that an honour in turn.”