Sky Warn - Care Manager
My role is to ensure and monitor that the clients we support receive the highest quality service by focussing on giving the clients the independence, person-centred care and by identifying the client s requirements and preferences. The role comprises of care consultations, quality assurance, client assessment / reviews, training and building relations with both clients and their family members.
I also manage the Caregivers by supporting them with their training, development in their role and the delivery of bespoke care that Home Instead provides.
I recently joined Home Instead as the Registered Manager. I have extensive experience in health and social care background, gained through working with children and adult with mental and physical difficulties and the elderly. I achieved the QCF Level 4 in Leadership and Management in Health and Social Care. I am also a qualified Train the Trainer in Dementia and Manual Handling.
Home Instead Senior Care has a good reputation in their quality and delivery of service which attracted me to join the company, and to be part of the Newport Team.
Lilly & Lola the corgis are pleased to see everyone! They love having visitors at the office, especially when they give them treats!
Ada the miniature dachshund is the newest addition to the K9 team in the office – she loves making friends, she likes running around the office and distracting everyone, and of course, being the centre of attention!
Karen Clatworthy - Owner
Hi, I am Karen and very excited and proud to be opening our Newport office with my daughter Laura. I am thrilled to have the opportunity in the community that I have grown up in to be able to make a difference to the lives of the elderly by helping them remain in their own home for as long as possible. Having experienced caring for a close family member I know exactly how important good heartfelt care is.
I have spent 20 happy years working in a family business alongside my husband Paul and my father Tony. I was responsible for the financial planning and daily accounting of the business.
I was attracted to Home Instead Senior Care for its compassion, high quality care and its ethos where the focus is on building a caring trusting relationship between the client and our CAREGiver.
Laura Clatworthy - General Manager
Hi, I’m Laura, not only am I looking forward to working with my mum, but being new to care I’m excited to meet new people and have a positive impact on the lives of lots of elderly people across Newport.
Having seen the impact good quality care can have on somebody’s mental and physical health has shown me the importance of it, and inspired me to ensure we provide the best quality care in Newport, to the people who not only need it, but deserve it.
Having lived in Newport my whole life, and from talking to people across several villages in Newport I can feel the strong sense of community, and it is evident that people care about the elderly in their area, and I’m truly excited to get involved and help out within the community.
Rachel Roberts - Admin
Hi, I’m Rachel, I have two daughters aged 24 and 13, and am engaged to be married this year.
I have spent the majority of my career in sales until last year where my fiancé & I decided to open up our own decorating shop.
I wanted to do something completely different in my job role, I heard that Home Instead Senior Care were employing Caregivers on a part time basis as well as a part time administrator, I was offered both roles which I was very pleased about as it means I get the best of both worlds. Being a part time CAREGiver allows me to spend more time with elderly people, and I really enjoy listening to stories about their interesting lives.
I am also working part time as an administrator in our Rogerstone office, it’s a completely different role for me but one that I am learning as I go along and the team I work with are so friendly and very helpful in showing me the ropes, I’m really enjoying it.