Home Instead Senior Care Newcastle are expanding their team!
Due to an increasing number of clients and CAREGivers, we have exciting new opportunities for a Full time Senior CAREGiver who will support our existing Compliance Leads in the community.
Home Instead operate very differently from other care companies as we offer a minimum client call of 1 hour in duration and our emphasis is on providing the same CAREGivers to the same clients, matching the two very carefully to achieve a high quality experience.
We are looking for experienced, motivated individuals who can deliver an excellent quality care service and be proactive within the Senior role. You must be extremely customer focused, with excellent attention to detail. This is a full time position.
The Senior CAREGiver role includes:
•Generally supporting Home Instead CAREGivers out in the field as needed
•Carrying out supervisions and spot checks
•Liaising as necessary with the training manager as regards CAREGiver development
•Communication with the office team, completing appropriate paper work in line with Home Instead requirements
•Taking a leading role in starting the services of new clients
•Supporting Team Leaders and CAREGivers in implementing new or changing care packages
•Assessment and review of client needs
•Supporting the Team Leaders by being part of the on-call rota
•Continually working to help maintain a fully compliant office
•Promoting a professional image of Home Instead Senior Care at all times
•At least 2 years of experience as a CAREGiver/ Carer
•Experience in risk assessments, staff supervision and mentoring
•You must be able to plan and manage your own workload effectively
•You will have, or be working towards apprpoiate Health and Social Care Qualifications.
•Excellent level of literacy
•You will have good working knowledge of IT systems such as Excel, Word and Email
Give us a call and come to our office for a chat about the role.