Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Liverpool South Team

Adam May - Head of Care

Adam May - Head of Care

Adam is Head of Care at Home Instead Liverpool South.  He has experience of working in various areas of care including with the Autistic Society, managing Assisted Living Facilities and elderly care.  He is passionate about providing quality care and has a particular interest in the effects of dementia on families. Adam has gained his Level 5 Managers Award, and is qualified as a trainer in Dementia care, Medication Administration & Moving & Handling.

Adam is a family man and also has a 'whippador' (a cross between, he thinks, a whippet and a labrador) called Ellie.

Zoey Taylor - Assistant Care Manager

Zoey Taylor - Assistant Care Manager

I have worked for Home Instead Senior care since October 2008, firstly as a CAREGiver.  

 

I then became Client Care Co-ordinator which involved CAREGiver spot-checks and some quality assurance visits with clients. I then moved on to Service Coordinator which involved managing and coordinating CAREGiver schedules on a daily basis and coordinating and maintaining monthly client schedules. 

 

I am looking forward to meeting all our Clients when I conduct service reviews and quality assurance visits.

 

Outside of work I enjoy spending time with my family, socialising, reading and going on holidays.

Sean Keh - Care Quality Compliance Lead

Sean Keh - Care Quality Compliance Lead

I joined Home Instead Senior Care in August 2016 as a Care Quality Compliance Lead. My job is to ensure that all CAREGivers that are working for us in the community are fully trained, legally compliant and above all able to do the role for which they have been assigned. I work closely with the Schedulers and the Management team to help ensure the best possible outcomes for all of our clients and CAREGivers. I have done many roles in the health care industry from Branch Management, Quality and Compliance, Service Coordinator to NHS theatre staff. I feel privileged to be given the opportunity to help a great company like Home Instead provide top class service to the members of Liverpool’s Community. In my spare time I like to travel, I love reading, movies, restaurants, can’t beat a good night out and at 31, I still have an addiction to Xbox One.  I look forward to working with Home Instead for a long time to come. I am am the trainer for the City & Guilds Alzheimer's and other dementia, End of Life and Basic Life Support as well as delivering the Home Instead Senior Care induction training.

Claire Cronin

Claire Cronin

I am one of the newest members of the Home Instead Liverpool South team having started in May 2016.

Before joining Home Instead, I previously worked on a project in the South Liverpool area called  “Wheel Meet Again”as an Administration Officer. This was a highly diverse role dealing with the over 50’s community. I feel that this may give me an advantage in my new role and I very much look forward to assisting clients families and CAREGivers alike.

In my spare time I like reading, watching TV and Socialising.

Caroline Kiely - Care Coordinator

Caroline Kiely - Care Coordinator

I joined the team in March 2017 as the care coordinator. This involves the scheduling of caregiver to client rotas including skill and preference match. It can be very busy at times.

I have worked previously in care homes and domiciliary care in a variety of roles from support worker to home manager. I hold the level 5 QCF leadership and management qualification in health and social care.

I have recently moved to Liverpool from London and am really enjoying the experience of discovering both a new city and a new team here at Home Instead.

I have previously travelled quite extensively and still love a holiday when I can. I’m a fan of all things vintage (except the price tag), love a live band and still intend to learn to cook one day!

Jan Roberts - Care Quality Compliance Assistant

Jan Roberts - Care Quality Compliance Assistant

I joined the Liverpool South  Home Instead Team in 2013. I have worked in care services for many years and am keen that we deliver the best service possible.

 Before joining Home Instead I worked in administration in a day care centre for the elderly and previous to that I was the Deputy Accounting officer in the Wirral Magistrates court.

 In my spare time I like reading, spending time with my family and friends and doing handicrafts. I enjoy weekends away with my husband , a trip to the cinema, walking and a nice meal out!

Jessica Atkins - CAREGiver Liaison

Jessica Atkins - CAREGiver Liaison

I have been a member of the Home Instead team since March 2017, working as the CAREGiver Liaison and On-Call Manager. My role involves ensuring our CAREGiver’s are meeting high standards, and that our clients are happy with the service we provide. I complete regular Spot Checks and Quality Assurance visits to monitor this.

Prior to moving to Liverpool from the South Coast, I have worked in a variety of health care settings. Firstly in domiciliary care, and then specialising in Dementia care whilst working in a residential home as acting Senior.

I would never turn down a good brew (as long as it has three sugars), and a Disaronno never goes a miss. I’m hard to miss whilst out and about, in my ‘Sunshine Yellow’ Mini - who is appropriately named, Joy. and I am looking forward to my future here in Liverpool with the Home Instead team.

Karen Winstanley- Community Support Representative

Karen Winstanley- Community Support Representative

For the past 6 years I have been a full-time Carer for my elderly parents and due to that role ending I applied for and got the role of PA to Head of Care. I have recentlychanged roles and am the Community Support Representative.  I am out and about in our local area talking to people about what makes Home Instead different, whether you are considering it as a potential Client or CAREGiver. Having been a Carer I know what potential clients should be looking for when choosing someone to look after their loved ones.

 

Our CAREGivers

Our CAREGivers

We have a fantastic team of committed, professional, reliable and compassionate CAREGivers. Many of our team draw on their own past personal experiences to encourage, assist, and stimulate our clients over a wide range of daily activities, that help improve their quality of life and help them maintain as much independence as possible.

We are always looking for people with these qualities to join our ever expanding team. If you would like to enquire about becoming a CAREGiver you can call the office on 0151 559 2555 email us on liverpool@homeinstead.co.uk or why not drop in to see us face to face. The kettle is always on!

 

Eva

Eva

Eva is a Labradoodle  and Cocos' mum, although she is twice her size!  She enjoys visitng the office but also enjoys relaxing at home on a chair which is clearly far too small for her.

Coco Mitchell

Coco Mitchell

Meet Coco the office dog,   Whilst Coco isn't too good at answering the phone or making tea, on her occasional visits to the office she brings a smile to the faces of all who work here.  Coco is a small Labradoodle, a breed which originated in Australia for use as an Assistance dog.  Unfortunately the 'assistance' gene seems to have passed her by, but she does excel at eating treats and lying on your lap when trying to work.

Pixie

Pixie

Hello I'm Pixie and I'm the latest member of the Home Instead support crew!  I am a miniature Yorkie and I visit the office several times a week and job share the Office dog role with Eva & Coco.

  • UKHCA Registered

Unsolicited testimonial

Home Instead Liverpool, not only provide excellent, timely care for our Aunt, they join-up all the dots. Everything is covered from standby visits, hospital  and GP appointments, chaperoning while tradesmen call and most importantly letting us know if anything causes concern. We get a weekly advance schedule of CAREGivers and times and a clear, detailed statement each month. We couldn't ask for more!

Family member - Liverpool South