The Knowsley and Liverpool East Team
After a short time away Dominque has returned to her previous role with the Home Instead family as our Care Scheduler, ensuring smooth operations and schedules for our Caregivers and Client Visits.
She is always on hand to help support continuity of Caregivers to our clients to ensure and promote independence within their own home.
I was born in Huyton and have spent most of my life living and working within Knowsley and Liverpool area.
After graduating from the University of Liverpool with a degree in Political Science, I began a 25 year career with one of the major high street banks. After the banking crisis I realised I no longer shared the values of the banking sector and decided it was time for a change of direction.
I wanted to use my commercial and managerial experience to make a difference to peoples lives. In particular I was attracted by Home Insteads unique focus on companionship, having experienced at first hand the impact of loneliness and isolation amongst elderly people.
My role is to manage and grow the business, by building strong relationships within the local community with groups and individuals who have close links to the elderly. I will personally ensure that my team deliver the highest standards of service, and put our clients interests at the centre of everything we do.
Laura Haseman - Care Manager
I have been working in the elderly care sector for the past 15 years in various settings and it is a vocation that I am very passionate about. After completing my BSc Honours Degree in Psychology at Leeds University I went on to achieve my NVQ Level 4 in Health and Social Care and Leadership and Management.
I always strive to deliver the highest quality service,therefore I feel that it is vital that all of our hand-picked CAREGivers are not only highly trained, but possess the skills, experience and empathy required to care for our clients.
It is very rewarding to be part of an organisation that has a great ethos regarding high quality person centred care.
Daniel Coleman - Recruitment Manager
Daniel has been with our Knowsley office now for over a year, Firstly starting with ourselves as ourselves as our Recruitment & Training Manager he has now gone full circle and returned to his original role . He has a vast experience and knowledge of all area of Home Instead from recruitment, compliance and scheduling. He has previously worked within the Home Instead Network for a number of years now, and is an advocate for promoting the Home Instead ethos.
Daniel has previously worked as a CAREGiver, scheduler and recruiter within the care sector and has a good insight in to all aspect of care, which allows him to help and develop our caregivers to provide the highest quality of care to our clients.
Together with his Business Management degree from Liverpool Hope University, and HR Management degree from Liverpool John Moore's University he will be able to able to apply his knowledge to his new role to help better support our caregivers.
Shauna Harty - Deputy Care Manager
Shauna has worked for Home Instead for over three years now. Starting as one of our early caregivers, Shauna has progressed and developed within the Home Instead family from CareGiver to Field support to then taking on her new role as Deputy Care Manager.
Together with the successful completion of her NVQ Level three in Health and Social Care, which has allowed her to better serve the needs of our new and existing clients.
Shauna is in the process of Completing her NVQ Level Five in Care Management, and we look forward to seeing how she progresses in the future.
Amanda - Trainer
Amanda has taken on her new role as our training, she works hard to create a friendly and knowledgeable environment in the training room for all new and existing CareGivers, Amanda has previous experience of working as a Sport Lecturer, but due to personal family experience wanted to give something back to people.
Amanda started her journey with Home Instead as a caregiver and progressed within her role as our scheduler. She has now taken on her new role as Trainer and is a advocate for ensuring our caregiver continue to provide exceptional and high quality care to our clients.