Home Instead welcomes Minister for Care

We were delighted to host the new Minister for Care, Gillian Keegan at our Wimbledon and Kingston office earlier this week (Monday 29th November).
The visit was arranged to give Ms Keegan an insight into home care and the impact our quality care has on our clients and local communities. She was also keen to visit the office to meet with our franchise owner, Clare Jefferies, and her team.
The minister started her morning shadowing CAREGiver, Eleanor, on a home care call to clients Dorothy and Eric in New Malden.
The couple, both in their nineties, have been clients of Home Instead for over a year and the visits they have received from a small team of caregivers have been a lifeline, particularly during the months of pandemic lockdown.
Ms Keegan spoke to the couple about the care they received and how it had supported them to remain at home and living independently.
During her visit to Clare’s office in New Malden, the minister meet with members of the team to gain insights into Home Instead’s unique person-centered home care.
Speaking about the visit, the Minister said: “I am very grateful for the opportunity to shadow a domiciliary care worker on one of their visits, and to Dorothy and Eric for taking the time to talk to me about their experience receiving care in their own home during COVID-19.”
Clare said, “I was delighted to have the opportunity to showcase our work in the local community. It’s not every day that a government minister comes to call.
“The work we do helps to keep people out of hospital, as well as allowing them to return home sooner following a stay in hospital. The last few years have shown us, more than ever, just how important it is for us to work to blur the line between health and social care, looking for more opportunities to collaborate and better support each other.”
Clare spoke to the minister about the need to professionalise care work and the length that Home Instead goes to to provide training and career progression opportunities for its teams.
Home Instead Wimbledon and Kingston was the first home care company in London to achieve an outstanding rating from England’s care regulator, the Care Quality Commission in 2016 and has gone on to secure a further two outstanding ratings.