Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"Following a hospital visit, the care we have received from Home Instead CAREGivers has enabled us to remain in our own home. From the beginning they have been efficient in maintaining our routines and have always..." Mr Bridge
"My CAREGiver is always friendly and helpful. Her being there makes a great difference to me." Mrs Hall
"We are very happy with our carers, they are really kind and thoughtful, especially Mary who Mum really looks forward to seeing and they have a great laugh!! She is like one of the family and Kelly too. The staff are..." Mrs Farrant

"The carers are always on time, have good communication skills and compassionate understanding of any personal changes and needs. They are very good and I really do like the team that for, and with, me. Importantly, they all seem to have a good sense of humour and see the positive side of things."

Miss Idris Evans

"I am very pleased with the service.  My carers Joan and Kelly are very helpful and kind. They always ask if there is anything else they can help with me. I could not ask for better."

Mrs Delderfield

"Sincere thanks for sending the outstanding carer, Mark, to help and support my husband. Mark has proved to be such a wonderful support to the both of us. He is kind, thoughtful, conscientious, efficient and always punctual. It has been such a pleasure to work with him in my home and my husband has been well cared for and supported each night. Thank you Mark for all that you done to support us both. We really are very grateful."

GS, Hemel Hempstead

"We are absolutely thrilled to bits with Amy and the care she gives. It gives my daughter real peace of mind knowing I am being cared for so capably while she is at work."

GB, Hemel Hempstead

"My thanks go to Patryk and the rest of the care team, particularly Alison who has had such a great rapport with Mum."

SP, Berkhamsted

"Grateful thanks from the family are due to you, for your care and for your professional services."

KG, France

"I felt very reassured that Dad was well looked after and getting to know the carers made all the difference."

GC, Chesham

"Caz is very much appreciated not only by Dad but our whole family.  Caz is simply excellent in every aspect of his care giving and the way he interacts with Dad personally.  We know we are very lucky to have him in our lives."

CJ, Hemel Hempstead

"Life is a lot more pleasant with the support of your kindly, empathetic staff.  Thank you again."

PE - Hemel Hempstead

"Thank you for your help with organising care for my mum, whist we were away.  I think it did her good to see different people and she liked her CAREGivers.  She said they had lots of laughs, I think she didn't perceive her as being a "care giver".  I was reasonably relaxed when we went off on holiday as I knew mum felt comfortable with both ladies which was a great relief as she doesn't always take to people.  Please pass on my thanks to them for the kindness and consideration they showed mum."

L.R-W, Hemel Hempstead

"To L and the staff who have so compentently helped us to look after (client), I thank you for everything."

ML, Hemel Hempstead

"Thank you for your visits.  I have really enjoyed meeting you, and you have been a great help to me."

KW, Tring

"Thank you all you lovely people at Home Instead for all you've done for me in my time with you.  I've really enjoyed working with you all and with all our lovely clients, and I'm already missing you!  I will see you soon and in the meantime send very best wishes for you all and for Home Instead's fantastic service."

SP, Hemel Hempstead

"Thank you all for your kindness and superb support for my dear Mum.  In particular Elaine has been simply "the best" - thank you!"

SG, Hemel Hempstead

"Many thanks for your excellent support."

A & J L, Northwood

"Thank you so much for the home care you have provided.  Tina and Vicky are both marvellous - a great team and just what the doctor didn't order, but should have!"

SB

"Thank you for everything you have done.  You have all been very kind and considerate enabling (Cleint) to stay in her own home until very recently.  We have felt confident in knowing that (Client) has been looked after and you have always kept in touch with the family."

L Family

"I would like to say a very big thank you to you all for the kind and caring way you looked after my mother and your help in making her final days as comfortable as possible.  With your assitance I was able to have her at home where I know she wanted to be.  I am very grateful to you all"

JC, Wimbish

""Please pass on our sincerest thanks to Rosie who was an absolute sweetie.  I'm glad she listened to her mother and had a career change.  She formed a close bond with mum in a very short time.  We were so grateful for her caring nature, it made leaving that bit more bearable.""

BS

""The family would appreciate if you could pass on our thanks to the carers who looked after my mother in the final months of her life.  She was not always easy to deal with because she was in almost constant pain, but your carers looked after her well and often beyond their formal duties.""

PH, Stockport

""I wanted to write to tell you how pleased we have been with the care that Home Instead has provided over the last 18 months.  We couldn't have had anyone better than Maarten, and he managed my husband really well, when at times it can't have been easy with his Alzheimer's.  He also left the shower cubicle absolutely immaculate! I would certainly recommend Home Instead with great confidence to anyone.""

MW, Chesham

""I find it difficult to find words to thank everyone at Home Instead who made it possible for my husband to spend his last few weeks at home with so much loving care and such meticulous planning.""

FE

""We would definitely recommend Home Instead to anyone else looking for care at home as we found all your office staff and carers to show care and empathy.""

JM, Berkhamsted
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