The Hemel Hempstead and Chilterns Team
Carol Bailey - Office Administrator
After 19 years working as a switchboard operator for BP in Hemel Hempstead, my team was relocated to the north of England. It was then that I took up my position with Home Instead and work here on a part time basis. I love my job meeting and greeting visitors to the office as well as our lovely CAREGivers. My duties are to carry out administrative tasks and support the office team. I often have to speak with our clients on the telephone and really enjoy the conversations we have.
Patryk Bzdawski - Care Co-ordinator
I have been working in the care industry since 2015, originally as a care co-ordinator for another company, but was drawn to the ethos of Home Instead. I love making other people happy and get satisfaction when we can partner our clients up with CAREGivers with similar interests. I am a keen football supporter and regularly watch Liverpool as well as playing for a local team.
Linda Braddon - Care Manager
During the last 17 years Linda has worked in a number of roles in the care industry and is determined to deliver a high quality care service to her clients. Putting the clients' needs first and ensuring this is maintained at all times while they are under Linda’s care is what motivates her. The chance to make a real difference to people’s lives and leading a great team of CAREGivers to deliver on our promise of high quality care, is what gets Linda up in the morning.
Linda welcomes you to pop in and chat about how we can help.
Jacqui Sheppard - Community Services Representative
After 15 years working as a secretarial PA for City lawyers, I took a brief career break to spend time with my family before embarking on setting up my own business as an independent sales consultant. During the time I spent running my own business I gained valuable experience in marketing, PR and working with social media and performed over 150 presentations, all of which have given me the invaluable skills required for my current role. I am now able to offer presentations in subjects such as falls and scams targeting the elderly. I am also very passionate about the subject of dementia and am proud to be a Dementia Friends Champion and currently sit on steering committees for Dementia Friendly Communities in Chorleywood, Tring, Great Missenden, Wendover and Kings Langley. I also train CAREGivers in Home Instead's City & Guilds' accredited CARE: Alzheimer's & Other Dementias training programme and also deliver Dementia Workshops to the community.
Rosie Braddon - Recruitment Co-ordinator
My background is in the aviation industry, where I spent four fabulous years dealing with the challenges of passenger logistics. It was a customer faced position where I achieved recognition for my high quality customer service and professionalism. As a result, my image was used extensively during the 2014 EasyJet World Conference. Having had experience of losing my grandmother, who I was extremely close to, at an early age I have been keen to experience a change in career into an area of work where I can make a difference to the qualify of life for the older generation. I love the interaction with our clients and am delighted that Home Instead have supported me in completing my level 3 QCF in Health and Social Care.
Lorna Jeffery - CAREGiver Experience Manager
After leaving school I took on the role of a part time private carer for an elderly disabled gentleman. During this time I built a passion for care, and found great reward from watching how my efforts made a difference in the quality of life my client received. It was from there that I decided to take my experience further and to work within the community at Home Instead. I love working with the elderly and as a Senior CAREGiver hope to pass on my passion and enthusiasm to other CAREGivers through the help and support I offer them in the course of their own work. Working with older people can often bring challenges, which I always relish rising too. I am great supporter of local charities that help the elderly and have completed a number of Midnight Walks to support them.
Sam Begley - Client Experience Manager
Although I began my career in sales, I went on to work for an organisation that offers support and advice to companies wishing to build their businesses. However, I unfortunately found the work very stressful and not very rewarding. At that time a close friend was diagnosed with MS, and I was able to observe the care teams visiting them on a daily basis. The smile on my friend’s face when the carers attended made me want to be part of that profession, and want to be able to help people and to make a difference to someone’s life every day. Being a CAREGiver gives me that reward I crave and each day I go home with a sense of achievement. Since becoming a CAREGiver I haven’t looked back, some situations can be challenging but it is always a fantastic feeling when you overcome those challenges. Since joining Home Instead I have received the warmest of welcomes and have had fantastic support from office staff and CAREGivers alike, I love being part of such a fantastic team.
No team would be complete without our fabulous CAREGivers. We are proud of the dedication they show, frequently going the extra mile in their commitment to our seniors. Looking after our clients is their top priority, turning out in all weather conditions to ensure they receive the best care possible. Home Instead are proud of the high reputation they hold within the industry, and are equally proud of our CAREGivers who are very much our Home Instead ambassadors.
I felt very reassured that Dad was well looked after and getting to know the carers made all the difference.GC, Chesham