Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Being a CAREGiver



As it was a particularly tough decision this quarter, and so it was decided to make a joint award.  Well done ladies!

Abbie South

Abbie has a positive attitude towards her clients and the CAREGivers she works with and we have received some really good feedback about her and the manner in which she conducts her calls.  Abbie is always willing to help and has recently taken on some clients with challenging behaviours, which she has dealt with very professionally and always with a smile.

Camelia Mihalache

Camelia is very dedicated towards her role and the clients that she visits.  Camelia always has a smile on her face and a big heart.  Nothing is ever too much for Camelia and she always enjoys a challenge.



Welcome to all our new staff: Office: Patryk Bzdawski (Care Coordinator); Caregivers: Alison Y, Alison J, Lidia, Clare W, Chrissy, Lilian and Carol P.



Congratulations go to the following CAREGivers who this month received their long service award:

1 YEAR: Joan Arkins, Louise Barker, Tracy Card, Sarah Hetherington, Shelly McCellan, Kate Miller, Pam Peters

2 YEAR: Nicola Allen, Sam Begley, Kathy Davis, Sandra Kerr, Jennifer Smith, Ruth Wright

4 YEAR: Linda Braddon, Lorna Jeffery, Sandra Reeves



Thank you to everyone who attended our Christmas party.  There was lots of fun, games, food and music and a little something that was under the Christmas tree for all our lovely staff.



Our next CAREGiver meetings will be held on Thursday 8 June 2017.  Please let the office know which one you wish to attend.



Our next Dementia Friends sessions will be held Wednesday 29 March 2017 at 11am and 1.30pm at our Training Centre at the Frogmore Paper Mill.  The sessions last between 45-60 minutes and give both an awareness of the condition as well as challenging some of the preconceptions associated with the condition. Please let Carol know if you would like to attend by email at carol.bailey@homeinstead.co.uk.



We currently have spaces on our next Alzheimer’s or Other Dementia CARE training (Changing Ageing Through Research and Education Programme).  If you would like to reserve a space on this City & Guilds accredited training, please contact Cathy in the office.

SPECSAVER SENSORY AWARENESS TRAINING:  A 1 hour visual sensory awareness session that will comprise a DVD and interactive participation using simulation specs.  Participants will receive a Certificate, Training Manual and Specsaver voucher.  The training will take place over two days and please let Carol know which one of the following sessions you would like to attend;

11am Friday 24 March / 2pm Tuesday 25 April

QCF LEVEL 2/3 DIPLOMA IN HEALTH AND SOCIAL CARE formerly NVQ): If you would like sponsorship in completing this qualification and would like more information about this, please speak to Rosie or email her at rosie.braddon@homeinstead.co.uk.

Well done to you all!



Please don't forget your CAREGiver referrals.  The applicant must work for Home Instead for a minimum of 6 months and successfully complete all 4 stages of the interview process, including Induction Training. Please speak to Rosie for information.  You will receive a £150 thank you.  If you have previously recommended an applicant and haven't received your money please speak to Cathy.



IQ TIME CARDS: The telephone number that needs to be used is 0800 688 9362 from a landline and 01442 800157 from a mobile phone.

MILEAGE AND EXPENSES: Please remember that all mileage sheets and client expenses need to be in by the first day of every month.  If these are not handed in by the due date, then Cathy may not be able to process them for that month.

CAR MOT AND INSURANCE: Just a reminder that the office will need to take a copy of your car insurance (with business class 1) when you renew it and your MOT.  Original documents must be provided, not copies and anyone failing to produce these documents will be takne out of the work place immediately.

SCHEDULING: All schedules are now sent out every Friday (late afternoon).  Please check your schedules carefully, particularly your reoccuring visits.  Please speak to the office asap if you have any queries relating to your schedules.  If you need to speak to the Care Coordinator about schedules or hours, you must book an appointment beforehand.


  • UKHCA Registered

Life is a lot more pleasant with the support of your kindly, empathetic staff.  Thank you again.

PE - Hemel Hempstead