Field Support Supervisor
Our office was established in 2011 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
Home Instead Senior Care is an established Home Care Provider and is very proud of the High Quality of Care that we provide to private clients.
As a Field Based Care Support Supervisor you will be proud to represent us and be an ambassador for our excellent service we provide to our clients and you will also want to be part of an organisation that strives to be excellent in all manners of its Care delivery.
Your job will entail the responsibility for the quality control throughout our service, carry out customer assessments prior to them receiving care from us and attend the customers first care call to introduce their care worker to them offering a personalised service.
You will work closely with the Care Co-ordinators to ensure correct customer / CAREGiver matching for all our customers. You will ensure you know of all our care workers to be able to identify the most suitable care worker for our client’s needs. You will also be required to deliver care as part of the team when on call if there is no Carer available. You will also spend part of your role in the office doing administration. You will update care plans, perform supervisions on staff and represent the company that is the Premium Care Provider in the area.
For this role you would need experience of delivering home care services to people living in their own homes and have experience of supervising a team. Be a true leader who is able to lead by example and motivate a team and have the willingness to progress in our organisation. Be well presented and hold a minimum qualification of NVQ Level 2 or 3 in Health & Social Care.
QCF Level 2 - working towards QCF Level 3
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.