Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"From the initial contact, to organising a care plan and then on to the twice daily visists of your lovely CAREGivers, everything was truly helpful, efficient and comforting. I am sure your CAREGivers played a big part..." Mrs W - Harrogate
"I would like to reiterate how pleased we are with all the carers, who have been, without exception, kind & helpful." Mrs S - Ripon
"Thank you so much for your support of my mum over the last few months. Your level of care & adaptability has impressed us - me and my sisters thank you all so very much." Mrs S - Thirsk

"May I thank you all for all the care & consideration that you gave to my mother. I know that she enjoyed the visits by (xx) & her colleagues."

Mr B - Thirsk

"It is impossible to praise the carers who look after my Aunt highly enough. They don't just care for her, they have become part of our family and part of our lives. My Uncle and Aunt have complete trust in them, which gives us all confidence and allows them to lead a happy and normal life. Every day the carers don't just care, but go that extra mile, doing all sorts of jobs and kind acts which are so appreciated. Home Instead Senior Care are a brilliant agency."

Mrs W - Ripon

"We would like to say, to you all, how brilliant everyone has been whilst you have been looking after our Mum. We have been so impressed with how lovely everyone has been, how professional, caring and reliable. This applies to everyone, whether on the phone or in person helping my Mum."

Mrs C - Thirsk

"It is impossible to praise the carers who look after my Aunt highly enough. Every day the carers don't just care, but go that extra mile, doing all sorts of jobs and kind acts which are so appreciated."

Mrs C - Ripon

"Thank you very much for your excellent help whilst we were at Nidd Hall for Christmas. Your staff were delightful and an enormous help."

Mr & Mrs W - Burton Upon Trent

"To Management, Staff & Carers - Thank you for all your help, sometimes in an emergency, it was much appreciated. Best wishes to everybody."

Mrs S - Harrogate

"Thank you to everyone at Home Instead for the superb care you all gave my father. The cheerfulness & expertise of all the carers was so valuable - we couldn't have done it without you all."

Mrs O - Harrogate

"A special thank you to xxx who was with xxx from the start and became a trusted friend."

Mrs A - Ripon

"Many thanks for your kindness and compassion to all of us. It was a great support to us all (couldn't have done it without you!)."

Mrs G - Knaresborough

"Thank you all very much for the beautiful daffodils - they have come out and smell lovely, just like the spring and cheered me up. I very much appreciate your kind thoughts."

Mrs H - Ripon

"I would like to thank you & all the staff who cared for my husband over the last few weeks of his life. You all did a marvellous job and made it much easier for him during that difficult time. Thank you once again for all your kindness & help."

Mrs K - Harrogate

"My wife and I would like to place on record our appreciation for the service and support which you have provided to Mother. We would also ask you to thank all your staff on our behalf for their unstinting support which was of the highest order and greatly appreciated."

Mr A - Thirsk

"Just to let you know how pleased we are the way that things are going with Dad's care. All the staff have been great. The morning and evening visits have made such a difference and my worries that they would be an intrusion on our private home life have not been realised."

Mrs D - Boroughbridge

"I just wanted to say thank you for the care you have given mum over the past months. I always felt relaxed knowing you were there, and so dedicated."

Mrs C - Thirsk

"Thanks so much to you and all the team for sorting out my fathers care at such short notice. It is a huge relief to have the support of Home Instead's wonderful Harrogate Team."

Mrs S - Boroughbridge

"Please thank (xx) and the team very much for their care of father over the past weeks. Thank you again so very much for everything that you have done."

Mrs B - Thirsk

"Mum enjoyed getting to know (xx) and looked forward to her visits."

Mrs A - Thirsk

"I would like to say how much I appreciate (xx's) help and the way she conducts herself in whatever she sees needs doing. The family also see the differences she has made to me and my home. Thank you."

Mrs D - Harrogate

"I wish to thanks the carers and Home Instead for their efficient and reliable service and the care offered to my mother."

Mrs R - Harrogate

"(xx) has been excellent, kind, caring and observant of my needs. I enjoyed her visits. Many thanks."

Mrs T - Harrogate

"I would like to thank you for all your kindness to both my husband and myself. He always looked forward to his Friday nights. Thank you once again."

Mrs L - Ripon

"Many thanks for the support you gave me last week following Dad's admission to hospital. It really meant a lot to have competant and supportive people to lean on at a time of trouble."

Mrs D - Harrogate

"I would not hesitate in recommending Home Instead to anyone requiring carers and thank you all again for your courtesy and friendliness during the past year."

Mrs W - Harrogate

"Your carers have been kind, considerate and helpful and the level of support offered has been comforting and reassuring."

Mrs H - Harrogate

"We would like to thank you and your staff for the excellent standard of service you provided."

Mrs H - Boroughbridge

"I must thank you for your excellent sevice & care. Thank you."

Mrs D - Harrogate

"Thank you very much for arranging care for my wife at such short notice. Things worked well with your choice of carers & my wife is now improving steadily. We are most grateful for the provision of care we have had & we will be happy to recommend your service to others."

Mr W - Ripon

"We have been very concious of the additional time (xx) has worked this month - generally at very short notice. The family are extremly grateful to her for this. (xx's) dedication and flexibility has been a godsend to my mother and to her family."

Mr Y - Harrogate

"Thank you again for everything you have done for us all (& for the raspberries!). Wishing you all the very best."

Mrs Y - Harrogate

"May I take this opportunity to thank you for the high quality of your service provision. Your staff were always polite and a great comfort to Mum."

Mr W - Harrogate

"Thank you so much for all the excellent help you have provided for us since last January. We couldn't have managed without your excellent carers."

Mr & Mrs J - Harrogate

"The fact that our caregiver is quite local and is from farming background has gone down very well with Dad and he seems very happy, so nothing but praise from our side."

Mr B - Pateley Bridge

"After initial great resistance, mother has accepted the situation and finds their help and companionship really excellent, long may it continue. It has been a great help to myself and my daughters...."

Mrs T - Thirsk

"All the ladies I came into contact with were well chosen & right for the job! I had no difficulty having them in my home and if the occasion arises, would have no hesitation in contacting you again."

Mrs D - Harrogate
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