“ My husband and I found that nothing was too much for the carers. They made me feel very comfortable leaving my husband to be cared for by strangers. My husband also felt confident and was very happy with the whole set up. ’’
My mother, died in September of breast cancer which had spread to her bones. The carers from Home Instead looked after her for about the last six weeks of her life. They were amazing, treating her with love and dignity. She was very fragile, and frightened of moving having had a bone snap due to cancer. They treated her with such care, always listening to her fears and wishes, taking the time to make her feel secure. They also coordinated brilliantly with the district nurse who came to administer my mother; were always flexible in their timings if it was necessary to be present with a doctor or nurse, as moving my mother needed two carers. They were also a great support to me and my family. Two of them wee with my at my mother's side when she died. It was as far as it possible to be, a good death; and the team from Home Instead helped me make it so. I regularly tell friends and family how lucky we were and how well looked after. I would always recommend them and feel very lucky to live so close to an agency which is so good.
My husband has been so happy since you've been looking after him you have a laugh and a joke and have become part of our family nothing too much trouble - Mr Barry Johnston
Could not have imagined better service! Thank You
TM - Advocacy Manager
Our client asked me to pass on her thanks for the excellent service she received from her carer BK. Our Client has struggled to find a Carer that can accommodate her particular needs and she asked me to let you know that she cannot imagine anyone better than Belle.
Belle is considerate, thoughtful and flexible in her approach to providing care to our client and has been in our client’s own words ‘literally a life-saver’
I am very happy to Work for Home Instead as I feel valued and listened.