Being a CAREGiver
Monty our office dog loves to visit clients in the community. Mrs V loves Monty and gets excited whenever she knows he is going to visit which at the moment is about twice a week. Mrs V has a picture of Monty on her mantel piece and looks at it all the time. Our CAREGiver comes in and picks him up and he is just as excited as the client!
Mrs V is unable to get out much anymore and can't have a dog at home so she loves it when Monty comes to visit and it really makes her day. She is happy, relaxed and content when he is around so the visit is really welcomed.
Monty goes into the garden for a play and to chase pigeons and then he curls up at Mrs V's feet and goes to sleep while she sits and strokes him.
it is always the small things that make our clients happy and to see that smile on their face is the most rewarding feeling. You don't have to go mad and try hard its just a matter of finding out what our clients love and seeing if we can accommodate that.
I am writing to sincerely thank you and your team at Home Instead for the care and support you provided for my dad during the last month of his life. Despite his increasing loss of independence and ill health, he looked forward to your carers' visits and was able to feel safe and cared for, thanks to their genuine interest and attention to detail. Finding a company willing to treat our dad as the special person that he was made a great difference to all our lives. Please give our grateful thanks to all the team - they really are extraordinary carers.Mrs V, Epsom