Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Our Care Services

Our relationship-led care is tailored to meet the needs of our clients and their family members and visit our clients at a time that is convenient to them. Below is a list of just some of the ways we can support you or your loved one as part of our Personalised Care service. If you have any questions, or are interested in our services, please give us a call or alternatively fill out a home care service enquiry form.

Companionship Services

  • Offer companionship and conversation
  • Arrange appointments
  • Help with travel arrangements
  • Stimulate mental awareness
  • Escort to appointments
  • Assist with clothing selection
  • Assist with entertaining
  • Help with reading
  • Participate in hobbies and crafts
  • Monitor diet and eating
  • Buy magazines, papers and books
  • Rent and play films
  • Plan visits, outings and trips
  • Visit neighbours and friends
  • Accompany to lunch or dinner
  • Attend plays or concerts
  • Attend club meetings and sporting events
  • Record family history
  • Discuss current/historical events
  • Reminisce about the past

Home Help Services

  • Collect prescriptions
  • Provide light housekeeping
  • Dusting and vacuuming
  • Help with washing and ironing
  • Make beds and change bed linen
  • Answer the door
  • Organise wardrobes and cupboards
  • Take out rubbish
  • Meal preparation and tidy away
  • Check food expiry dates
  • Supervise home maintenance
  • Oversee home deliveries
  • Care for houseplants
  • Assist with pet care
  • Prepare shopping lists
  • Help with general shopping
  • Drop off and collect dry cleaning

Personal Care Services

  • Help with bathing
  • Assist with dressing
  • Provide grooming
  • Help with incontinence care
  • Assist with eating
  • Dementia care
  • Alzheimer's care
  • Provide respite care
  • Provide convalescence care
  • Provide medication reminders
  • Assist with morning/wake up
  • Assist with evening/tuck in


A version of our CAREGiver training is available to everyone for free

Services may vary by individual Home Instead Senior Care franchise office location.

CAREGiver and client looking at photo album
  • UKHCA Registered


I think I speak for both myself and my brother when I say that the support that Home Instead has provided our dear mum over the last few years has gone way beyond our expectations. How blessed we were that you opened up in Epping only months before mum needed your services. Of course Karen has been really special and from the very outset she was the perfect care provider for mum with such a patient and understanding touch yet willing to go the extra mile time and time again. A real God-send! But really we are so delighted with the rest of the team who have been placed around mum more and more over the last year. They have been amazing and I have had the privilege of witnessing at first hand their love and care. Please do extend to each one a sincere appreciation from us for all they have done for mum over these last few years.


But may we also take this opportunity to thank you personally for the time and personal interest that you have consistent shown in mum’s welfare. It has given us real peace of mind to know that mum has been in such good hands when both myself and my brother are living so far away. We do wish you and the team every success and recognition for your highest customer service in the future and would readily recommend Home Instead to anyone.

Adrian, re mother Epping