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We received this from Bob’s daughter today, we cared for Bob for a few weeks until he died 14 May 2015. ‘As you can imagine the last few months have been difficult and harrowing. One of the few positives is the quality of care that Dad received from your carers, and in particular Josh, Karen and Paul. They always treated Dad with dignity and respect and took the time to engage with him as a person rather than only as a patient. They were also friendly and supportive to my family. Please express to them what a difference their kindness and humanity made.’Nicola, Theydon Bois