Home Instead Senior Care are an award winning, family run business that is part of a network forming the world’s leading provider of homecare for older people. We believe passionately in providing a standard of care and support that we would be happy to receive ourselves and for our families. This has been recognised by CQC and as such have achieved an Outstanding rating, the first Home Care provider in Shropshire to achieve this. We value honesty, fairness, reliability, happiness and support and it is our Mission to be the most admired care company through changing the face of ageing and the go to provider for dementia care. With no visits less than an hour, and CAREGivers seeing the same clients, there is consistency and the time to develop, meaningful, trusting relationships.
Due to continual business growth we are looking to employ a dedicated and experienced Care Coordinator/Scheduler to be responsible for the allocation of CAREGiver’s working hours, to ensure our quality standards are met. You will need to have at least one years’ experience in the care sector as a Coordinator to join our team.
You will be expected to coordinate CAREGiver Schedules and support the Care Team in order to provide the highest quality service to our clients. You will need to develop excellent relationships with both clients and CAREGivers, support with monthly client schedules and records and support the Care Team by working with families, professionals and other CAREGivers.
You will have a full driving license, excellent customer service skills, be trained to an NVQ Level 2 or equivalent in Care and be willing to continue with ongoing development. The ideal applicant must be able to communicate effectively at all levels and demonstrate their ability in the use of IT.
In return you will have the opportunity to join our dedicated team, who are making a difference each and every day. You will receive an excellent reward package including a company Pension Scheme, opportunities for development and training, Health Scheme Benefits and Home Instead discounts.
All appointments are subject to a satisfactory DBS check and references.