About Home Instead Telford, Bridgnorth, Market Drayton & Newport
OUTSTANDING - CQC INSPECTION
Thanks to an amazing team of dedicated hardworking individuals we have been recognised as offering OUTSTANDING care, by the CQC, here in Telford, Bridgnorth, Market Drayton and Newport Shropshire, click on the link on this page to read our inspection report and find out why we are the only social care company in Shropshire to be OUTSTANDING
They say time flies when you're having fun, in that case the last seven years have been an absolute blast!
It was seven years ago that I started Home Instead with my husband Jason with the overwhelming desire to make a difference to people in a really positive way that made me feel proud about what I do.
Back then it was hard to educate those in the know in the Telford, Newport and Bridgnorth area that there was an alternative to traditional, task focused care delivered as fast as possible. My job then was to go out into the community meeting people, going to exhibitions and doing talks to support groups, helping them understand that care based on Companionship, Trust and Friendship is the way forward and that people and families now had a real choice.
Maintaining or even giving back an individuals independence, and seeing the look on family members faces when they realise that we can help in a meaningful way, that not only will help their loved one but also help support the wider family, in often very difficult circumstances, is wonderful.
What we do isn't hard or complicated, its just about being there when we are needed and doing what we have been asked to do. With no calls less than an hour, your loved one and my CAREGiver have the time to get to know eachother and build a lasting relationship. Many of my CAREGivers are seen as friends by their clients and thier families.
My CAREGivers are an amazing group of people, aged from 21-74, from a wide range of backgrounds and with many different experiences and personalities, they are the lifeblood of Home Instead. Many of my fantastic CAREGivers had no formal or paid experience of care but with the right training and support they have blossomed into experts in supporting their individual clients.
In the last 7 years our reputation, both locally and nationally has grown immensely. Families, individuals and professionals come to us because they want the very best care for their loved one, they are not prepared to compromise on this and neither am I. I firmly believe in giving people the care that they want and deserve. We continue to grow and help many people in many different areas such as Albrighton, Bridgnorth, Codsall, Market Drayton, Much Wenlock, Newport, Shifnal as well as Telford. Although we are now supporting families across three counties each person continues to receive the same high level of care.
Many of my clients have been diagnosed with dementia or are showing eary signs of dementia. I have experienced first hand the joy that those effected by dementia can continue to experience, and at no time is the expression 'living in the moment' so applicable. With the right support there is no reason why a person with dementia cannot continue to live in their own home, safe and well. My personal aim over the next five years is to raise the profile of supporting those effected by dementia, with both practical and emotional support, so that they can not only live in their own home but can continue to be a part of our community for a long as they wish.
I am so excited about the next 7 years, meeting more wonderful clients, developing more amazing CAREGivers and really changing the face of ageing, particularly for those living with dementia.
I really enjoy being employed by Home Instead. I have found that since being with yourselves, that it's very rewarding in terms of communication, friendliness and considerable understanding. All the staff are superb in their roles, which they do extremely well, and I hope to continue to work for Home Instead for a long time to come. I have never come across such a well established care business who delivers what is needed.CAREGiver, Mrs G