Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
Call Us Today on 01323 376634

Information & Resources

Home Instead has published a book called confidence to care which is full of advice and techniques to help family carers care for someone living with Dementia. 

The book was put together with input from family caregivers, professional carers and experts in the field of Dementia. It focuses on memory and behaviour symptoms that that people might frequently need help with and family caregivers can use it as an essential handbook to assist them in understanding the disease and to manage and help alleviate dementia related behavioural symptoms. 

The book can be ordered from Amazon Confidence to Care UK Edition  and all profits from the book are donated to the Home Instead Bring Joy Foundation which is charity which donates funds to organisations that help older people in the community.

Alternatively please contact us on 01323 819191 and we will be happy to lend you a copy.





At Home Instead we offer a number of not-for-profit social activities designed to help people live well with memory issues in the local community.

Here are the details of our up-coming events:

Home Instead Memory Café at Polegate Community Centre, Windsor Way, Polegate

First Thursday of every month starting on Thursday the 1st of June between 2pm and 4pm. No booking is required. Please call 01323 819191 for more details.

Our next session will be held on the 5th of April and we will be holding a session of Sensory Flowers during the afternoon. This is a free, relaxed drop-in social event for people living with Dementia, their family and carers. There will be freshly baked cakes, free flowing tea, an opportunity so socialise in a safe environment and access to advice and signposting. 


The Eastbourne Dementia Action Alliance (EDAA) is a registered charity that has the aim of making Eastbourne Dementia Friendly. The charity has been established to help people affected by Dementia, their carers, friends and families. Our Director Ian is a founding trustee of the charity and Home Instead is a member organisation.

The EDAA have put together their first leaflet outlining that there is help and how to get the support that you need. The leaflet is downloadable from here: Dementia_Information_Flyer.pdf

This leaflet is a great introduction to the support and services available for people living with Dementia in the Eastbourne area. Wherever possible the EDAA has included a named contact, someone who understands Dementia, the work of the EDAA and is able to offer advice and signpost. 

For more information on the leaflet or the general work of the EDAA please email: eastbourne.daa@gmail.com or contact Ian Cottrell in our office on 01323 819191 and he can put you in contact with the group.

Home Instead is committed to transforming the lives of people with Dementia and their carers within the local community. In order to live well with Dementia people need support and understanding and this can only be achieved by raising awareness of the Disease. 

This is why we support the Alzheimers Societies Dementia Friends Initiative and hold regular Dementia Awareness Sessions in the local community. In these free sessions people learn a bit more about what it’s like to live with Dementia and how to turn that understanding into action. 

We run sessions for local businesses, groups and organisations and some for the general public.

Please contact us on 01323 819191 for details of how to book on to a session.

Our Managing Director Ian is the current chair of the Wealden Dementia Action Alliance. This is a group of organisations committed to raising awareness of Dementia and making the district as Dementia Friendly as possible.

The action alliance provides a number of social, information and awareness events throughout the year and a regular Dementia Friendly Cinema Screening at the Hailsham Pavillion. Details of which can be downloaded from here: film_screening_flyer_Jan_2017_onwards1.pdf

The next Dementia Action Alliance meeting for Wealden will be on Thursday the 7th of June at Forest Row Sports Pavilion at 10am.

Please contact Ian Cottrell on 01323 819191 if you would like to be involved or would like further information about the work of the action alliance.



Home Instead has a national partnership programme with trading standards to promote scams awareness and locally we have signed up to the East Sussex Against Scams Partnership (ESASP). Since its launch in March, over 30 organisations (incl. businesses, charities, clubs, councils, societies, voluntary groups) have signed up to a Charter and pledged their commitment to raise awareness about the impact of scams. 

Each year scams cause between £5bn and £10bn worth of detriment to UK consumers. In addition to the financial impact, scams can have a severe emotional and psychological impact on victims.

Seniors in particular can be a target for scammers through mass marketing scams, telephone fraudsters, fake clairvoyants and many others. People living with Dementia and memory loss are especially vulnerable and may be specifically targeted by fraudsters.

We train all of our CAREGivers to protect clients from the risk of being defrauded in this way and alert to the signs someone may already have been targeted.

We can also provide public awareness presentations to community groups to help protect the wider community.

Please call to arrange a presentation for a group you are involved with.

You can also download a scam proofing checklist for suggestions on what steps can be taken to limit the chances of being a victim of scams Scamproofing_Checklist_(Large_Print).pdf


Sometimes it can often be a bit of a minefield to find a provider of services who you can trust. Finding a trusted provider becomes even more important when the person who needs the service is someone who is potentially vulnerable. 

Home Instead is and accredited member of the East Sussex Support with confidence scheme. The scheme provides people who need care and support services with information about approved service providers. 

It is a joint initiative between trading standards and adult social care and health at East Sussex County Council.

Support with confidence vets service providers and requires them to sign up to a code of conduct. It includes a range of services that help people to remain independent in their own homes. 

  • Home Care 
  • Cleaning and Household Services
  • Social and educational activities 
  • community equipment providers 
  • handymen, home repair and maintenance 
  • gardeners.
  • Taxi and transport services 
  • pet services.

You can contact the scheme on 01323 463440 or by visiting the following website: eastsussex.gov.uk/supportwithconfidence

  • UKHCA Registered

I have been very pleased with the care and understanding shown by the carers to my parents. This has been a difficult time with my mother admitted to hospital. The carers could not have done more to support my dad. They know my parents well and are therefore able to offer the best support possible. I have been kept fully informed throughout and I really appreciate that. I would highly recommend this company. 

Karen C