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Lead Scheduler

Newport, Shropshire Full-time Closing date: 12/07/2019
Company Description

Home Instead Senior Care are an award winning, family run business that is part of a network forming the world’s leading provider of homecare for older people.  We believe passionately in providing a standard of care and support that we would be happy to receive ourselves and for our families. This has been recognised by CQC and as such have achieved an Outstanding rating, the first Home Care provider in Shropshire to achieve this. We value honesty, fairness, reliability, happiness and support and it is our mission to be the most admired care company through changing the face of ageing and being the go to provider for dementia care. With no visits less than an hour, and CAREGivers seeing the same clients, there is consistency and the time to develop meaningful, trusting relationships.

Job Description

We are looking to employ a passionate and experienced Lead Scheduler.  The Lead Scheduler will lead the schedules to provide continuity of care for both clients and CAREGivers.  You will be responsible for planning, organising and consistency of the schedules; maintaining the Home Instead Senior Care model of regular clients with regular CAREGivers.     

You will be working with the team to ensure the schedules are optimised and flexible to meet the needs of both growing client base and CAREGiver hour requirements.  Working closely with the Head of Care to ensure we are meeting the business objectives and being responsible for the Care Coordinator. 


The ideal applicant will;

  • Have an NVQ Level 3 in Health and Social or equivalent
  • Experience in Domiciliary Coordinating
  • Be able to communicate effectively on all levels through various methods
  • Have the ability to plan and prioritise workloads
  • Have access to suitable means of transport
  • Be flexible to be part of the evening and weekend on-call rota
  • Team leading experience would be desirable 
Additional Information

You will have the opportunity to join our passionate team, who are making a difference each and every day. You will receive an excellent reward package including a company Pension Scheme, opportunities for development and training, Health Scheme Benefits and Home Instead discounts. 

All appointments are subject to a satisfactory DBS check and references. 

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