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Care Coordinator

Telford Full-time Closing date: 01/07/2019
Company Description

Home Instead Senior Care are an award winning, family run business that is part of a network forming the world’s leading provider of homecare for older people.  We believe passionately in providing a standard of care and support that we would be happy to receive ourselves and for our families. This has been recognised by CQC and as such have achieved an Outstanding rating, the first Home Care provider in Shropshire to achieve this. We value honesty, fairness, reliability, happiness and support and it is our mission to be the most admired care company through changing the face of ageing and the go to provider for dementia care. With no visits less than an hour, and CAREGivers seeing the same clients, there is consistency and the time to develop, meaningful, trusting relationships.

Job Description

We are looking to employ a dedicated and experienced Care Coordinator to be responsible for the allocation of CAREGiver’s working hours, to ensure our quality standards are met.  Experience as a Care Coordinator or Scheduler is essential.   


You will be expected to support the Lead Coordinator with monthly CAREGiver schedules and support the Care Team in order to provide the highest quality service to our clients. You will need to develop excellent relationships with both clients and CAREGivers to ensure all visits are allocated and consistency is maintained. 


You will need to have access to suitable transport, as travel is required within the role.  The ideal applicant must be able to communicate effectively at all levels and demonstrate their ability in the use of IT and problem solving.  Being able to work well under pressure and to agreed deadlines.   


In return you will have the opportunity to join our passionate team, who are making a difference each and every day. You will receive an excellent reward package including a company Pension Scheme, opportunities for development and training, Health Scheme Benefits and Home Instead discounts. 


All appointments are subject to a satisfactory DBS check and references. 


If you feel that you have the right values and the passion to make a real difference to older people’s lives then please forward your CV with covering letter, by email, explaining what qualities you can bring to the Home Instead Senior Care team to our Recruitment Lead, Amy -


Previous experience essential

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