Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Ealing Team

Tony Hussain - Business Owner

Tony Hussain - Business Owner

I’m Tony Hussain. I am the owner of the Ealing office which I opened in September 2008. Prior to Home Instead Senior Care I had my own Property Management and Mortgage Business. I am very much a “hands on”  owner and enjoy networking with my local community and building relationships. My role is to manage and grow the business, which I do on a day to day basis. I am there to support my staff and CAREGivers and ensure that we maintain and continually improve our operation to achieve the best possible outcomes for our Clients. I am very proud of what we have achieved to date.  I particularly appreciate how Home Instead Senior Care can make a real difference to people’s lives in their own homes, as well as providing employment opportunities in the community. I am passionate about making a difference to people's lives, by providing exceptional care for older people in the local area. 

Manisha Fazel - Care Manager

Manisha Fazel - Care Manager

I started to work with Home Instead Senior Care in February 2009. I started as a CAREGiver and was promoted firstly to a Scheduler in May 2009, and recently as the Care Manager. I have the day to day responsibility for the wellbeing and welfare of our clients and CAREGivers, whilst ensuring the delivery of the services we provide meets the requirements of our Clients and their families. Regular contact with clients is crucial and, as well as carrying out our scheduled Quality Assurance visits, I often visit clients just to see how they are getting on. Since joining Home Instead Senior Care I have become very passionate about care and the way that it is delivered and I have a great team here in Ealing. To us, it is personal.  I have completed my NVQ 3 qualification and have commenced training for my NVQ 4 in Leadership and Management of Care Services.

Pat Scudder - Training Manager

Pat Scudder - Training Manager

I joined Home Instead in February 2013 to be a CAREGiver, as I have a great passion to care for people who are in need. I was promoted to a Training Manager prior to my 15 years of experience of working with people with learning disabilities. My strengths in communication and have enabled me to work with the priority of our clients, mentoring, care certificate handling, and employee training. I enjoy caring for people who allow me to make a difference in their lives and watching new CAREGivers develop and grow, knowing that I train great, creditable CAREGivers. Overall, my position has allowed me to experience what I most enjoy about my job - catering to the needs of those who are around me.

Deqa Haibe - Staff Coordinator

Deqa Haibe - Staff Coordinator

I joined Home Instead Senior Care in March 2017 because of the excellent service that is provided for all clients and customer service. My responsibilities as a Staff Coordinator require me to schedule services for clients and organise rotas. My strong interpersonal and communication skills have enabled me to form a liaison with my CAREGivers and clients and ensure all their needs are met. I believe I am making a difference to client care service while having the good fortune of learning something new everyday.

 

Manu Virdee - Care Coordinator

Manu Virdee - Care Coordinator

I am particularly interested in care and decided to join Home Instead Senior Care in the month of July 2017. My experience has enabled me to gain a deeper understanding of what goes behind providing care, the role and responsibility of a CAREGiver and the variations of services, such as companionship and personal care. My position allows me to coordinate what goes on around the office as well as to support my team and direct QA's and service reviews for clients. Overall, Home Instead Senior Care has shown me that it provides a person centred plan for each individual involved.

Diana Barnieh - Community Liaison Officer

Diana Barnieh - Community Liaison Officer

I joined Home Instead Senior Care in October 2016 due to its excellent reputation, while being able to provide me a rewarding profession amongst myself and others around me. As a Community Liaison Officer, my responsibilities are to communicate and coordinate activities and Home Instead Senior Care engagements, whether this be through social media, online communication, or entry writing through our online blog. I find that by working with others around me, it has enabled me to bring out my most positive self, while being given the chance to learn something new everyday through our inspirational CAREGivers and our uplifting clients. 

Divya Vanaparthy - Recruitment and Retention Coordinator

Divya Vanaparthy - Recruitment and Retention Coordinator

I am passionate about the care sector and enjoy helping people maintain a normal and comfortable life. I am eager to learn new things and joined Home Instead Senior Care as I believe it will help me to grow as a person. Some of my main responsibilities include helping to interview and recruit empathetic CAREGivers, as well as creating and maintaining employment records. I've learned many things that come under my responsibility and feel even more motivated to work with a team who are dedicated, supportive and always there to help those who may be in need. I look forward to growing my skills along with Home Instead Senior Care's growth and reputation.

Stuart Jarvis - Mentor

Stuart Jarvis - Mentor

As a Mentor, my responsibilities stand by the Home Instead Senior Care motto: to care and encourage other CAREGivers to care. I chose Home Instead Senior Care in March of 2015, as care was the obvious next step in my life and to help others. Getting a smile from any of my clients brings me the most satisfaction and encouraging others to give care has given me achievement, knowing that I am able to assist others through any given situation.

Our Lovely CAREGivers

Our Lovely CAREGivers

Home Instead Senior Care-Ealing have over 80 CAREGivers, many of which have completed their NVQ in Health & Social Care. The CAREGivers, who have worked for up to five years with us, enjoy giving something back to the community by caring for our clients. In doing so, their invaluable hard work and commitment makes a difference to the lives of the young and elderly in the area every day.

Home Instead Ealing staff are fantastic in what they do! I love watching films so me and my carer sit together with a bowl of popcorn and watch the film! It's great to have companionship service from Home Instead. I never feel alone anymore. Furthermore, me and my consistant carer do the gardening together - which is one of my hobbies! We both have one thing in common - We both love Lillies!

Mr Sean