“ Review submitted from a Postal Card by A W (Daughter of Client) on Thursday 29 March 2018. In all communications with the above senior care service, I have received nothing but politeness, friendliness and the willingness to address stressful situations. They have gone above and beyond what I expect and if there was any change in routine I was notified prior to the event and my mother introduced to new carers. As a family, we could not have managed without their support and I will be eternally grateful for their kindness and care. How likely would you be to recommend Home Instead Senior Care (Crewe)? Extremely LikelyAverage Rating: 5 out of 5 Overall Standard: ExcellentStaff: ExcellentCare / Support: ExcellentManagement: ExcellentTreated with Dignity: ExcellentValue for Money: Excellent ’’
J W - Clients daughter
I have found Home Instead extremely professional, helpful and caring in all aspects of their service. They have a natural friendly attitude which in this type of service is essential. They also have taken the time to ascertain what interests and topics which are of interest to my mother so that interaction with her is real and genuine. Also, they try to whenever possible have the same carers to visit.
Mr P S (Nantwich)
I would like to thank you and your organisation for your sensitive understanding of your "clients" and I wish to thank you personally, for your gentleness, sympathetic approach and wisdom. You inspire confidence and reassurance.
With my gratitude, appreciation and best wishes,
Mr P S Nantwich
Clients son - Mr A. Wybunbury
We cannot sing every one's praises enough, from the carers themselves to the office and management team. The care dad received was second to none and he was more than happy with whoever arrived to tend him.
All the team went above and beyond the line of duty and we feel we have new friends, very valued ones.
We will and have already, strongly recommend the agency.
The support to both dad and us as a family was truly exceptional. We will never be able to thank you enough. But from the bottom of our hearts, thank you!
I wish to place on record my appreciation of and grateful thanks for the excellent standards given to me and my late wife over the past years by your carers, together with the helpful approach of your admin staff.
We wanted to say thank you for organising 24 hr care at short notice, thank you to everyone who came and helped look after Mum, for their care and consideration and special thank you to your CAREGiver for all those night duties and for being a calm and constant presence through the last few weeks.
Mum achieved what she wanted, to stay right to the end in her own home, and this is because she had such wonderful support from your carers.
You were always helpful and considerate and very understanding. Dad felt confident and cared for it meant so much to him to be able to continue to live at home.
I just want to thank you for your care, concern and support for my dad. I wanted you to know what special people we think you are. All of your carers were unfailingly helpful and respectful of father’s needs and we would like to pass on our thanks.
This is just a huge thank you. You were all invaluable in making these last month's possible. You cannot stop the inevitable but you can make a difference. Do not change!
Mr C, Sandbach always wanted to stay in his own home; you made this possible. He knew he had the best possible care.
We would just like to thank you all for your care, willingness and good humour whilst caring for my mother. She always looked forward to ‘Home Instead’ visits. Mrs J, Crewe
Mrs S, Crewe
When I phone the office it feels like I'm talking to friends.
Mr L, Crewe
You are doing an excellent job.