Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Crewe Team

Owners - Dawn and Russell Sime

Owners - Dawn and Russell Sime

Dawn and Russell Sime co-own the Crewe office.  They have been married for nine years and together for thirteen years. 

Dawn was previously employed by Home Instead’s national office, Russell is employed in the public sector. Dawn and Russell made the decision to open the Crewe office of Home Instead Senior Care, having seen the difference they were making to the clients touched by national office.  Dawn has achieved her NVQ level 4 Leadership & Management Qualification for care.  Russell has a degree in history obtained from Liverpool John Moore's University. Dawn and Russell live in the local area with their two dogs, Barney and Wallace. Dawn's role is to manage the strategic growth of the business through monitoring the ongoing quality of the service provided to clients.  She also builds strong relationships with other local organisations to ensure that Home Instead remains at the cutting edge of the care industry.

Care Manager - Beverley Dodd

Care Manager - Beverley Dodd

I joined the team at Home Instead Senior Care on the 8th January 2018, and loving my new challenge.

I have worked in Heath and Social care since 1985, being employed by the NHS in various roles including, the Hospital, Assessments and Treatment, Respite and Supported Living.

I left the NHS after 17 years to join Cheshire East Council as a House Manager, supporting adults with Mental Health issues and Learning disabilities.

More recently I have managed services including Supported Living and Domiciliary Care.

As I have been in the Health Sector for many years, I have obtained a number of qualifications along the way, listed below is a selection.

Level 3 Diploma Health and Social Care, Higher Level 5 apprenticeship in Adult Social Care, Diploma in Leadership for Health and Social Care, Human Resources Management, Managing Absence, Disciplinary Hearing, Accredited Trainer in Fire Awareness (Train the Trainer), UKHCA CQC Providing Compliance, Managing Safety (105H), Level 3 Food Safety, Deprivation of Liberty.

I am looking forward to being part of the Home Instead team and helping to maintain the very high standards of care and support we deliver to our Clients.

When I have any spare time, I love spending it with my family and also enjoy holidaying in Tenerife.

Deputy Care Manager - Chris Greig

Deputy Care Manager - Chris Greig

I have been in the Care Industry for about 15 years, in various roles. In those years I have worked hard to gain the knowledge and experience to deliver quality person centred care to clients.

I have recently gained my higher level 5 and worked as a Deputy Care Manager in my last role.

I have 3 children and 1 grandson who is the apple of my eye!!  I enjoy holidays abroad and reading.

I am passionate about people and strive to ensure that they are supported to maintain their dignity and independence in their own homes.


Business Development Manager - Clair Steele

Business Development Manager - Clair Steele

I have previously worked for Home Instead between2015-2017 and left for a career change but I am now so pleased to be back with the Home Instead Team as the New Business Development Manager.

I have a 20 year career working within the health and social care sector. I have worked in a wide range of services including learning disability, mental health, elderly, prison, probation, housing, drugs and alcohol and community.

I am a qualified Person Centred Therapist and Education Welfare Officer. I have a grown up daughter who now works in law in Leicester City following completing her degree.

I enjoy a range of hobbies including walking, cooking, reading music (particularly live) and I am currently enjoying designing my garden.

Home Instead values are close to my personal work ethics. I know we offer the best quality, needs led and life changing service to our clients whilst valuing and developing our ever growing CAREGiver Team. I look forward to developing the already very successfull business and contributing to it's further growth and development.

Business Development Officer - Amanda Stannard

Business Development Officer - Amanda Stannard

I have been working for Home Instead since May 2016.  I was originally recruited as a CAREGiver which I really enjoyed doing, I had not had any previous experience in the Care industry but had personal experience helping my dad look after mum.

With the fantastic in house training I received from Home Instead it gave me all the skills needed to enable me to provide excellent person centred care.

After a few months of being a CAREGiver I was given the opportunity to become a Field Care Supervisor, this role required me to carry out Introductions of CAREGivers to Clients, Support visits with our CAREGivers and also Quality Assurance visits with our Clients.

Previously I had worked in an office for 10 years as a Customer Service Advisor and prior to that as a Nursery Assistant for under 5's.

I have just recently been appointed the role of Business Development Officer and I am looking forward to the new challenge and hoping to contribute to the development of Home Instead Senior Care and building strong Networks with other Heath care professionals..

I live with my husband, one son and the dog Vinnie! My other son lives in Australia so I enjoy following his adventures on Facebook and Instagram and of course catching up with him on Facetime.  I love going for walks and even better if there's a nice country pub at the end of it!!

When I'm not with family you will find me with my friends on girlie weekends away or a shopping trip or two to Manchester, possibly even curled up on the sofa with Vinnie!

Recruitment and Retention Co-ordinator- Clive Jones

Recruitment and Retention Co-ordinator- Clive Jones

I have worked in Cheshire for over 14 years as a qualified Tutor/Trainer supporting, advising and facilitating people into employment through various welfare to work programmes.

I have recently joined the team at Home Instead and I am using my skills and experience developed  in employment engagement roles as a Recruitment and Retention Co-ordinator, seeking quality staff to join our excellent team here at Home Instead.

In my spare time I am involved as a musician in a band writing and performing original material. I am also interested in travel, film and photography.

I  look forward to developing my role at Home Instead and enjoy working with a dedicated team who take pride in their work, delivering a quality service to the people who matter most, our clients.

Field Care Supervisor - Tracy Cartwright

Field Care Supervisor - Tracy Cartwright

I’ve been working in the care industry for over 12 years. I started working in a care home and then Leighton hospital, where I obtained a wealth of knowledge from the various wards I worked on.  I also spent some time working in the A&E Department.


I then attended college and studied Access to Nursing, which resulted in me passing and receiving a Diploma.


I then took time off to have IVF, which resulted in me having a beautiful baby girl who is now 3yrs of age, she is a little miracle in every way.   She has an older brother and sister who are both 16yrs old. I love nothing more than keeping busy at home, I have 4 delightful chickens that often pop into the kitchen to say hello.  On my days off I love to go out for day trips with my family and make those so important family memories!

Training and Development Officer - Tracey Guilfoyle

Training and Development Officer - Tracey Guilfoyle

I started to work for Home Instead at the end of January 2016.

I have many years experience working in the care sector and I am also gaining a lot of experience along the way. I am very passionate about providing a consistently high quality service for all our clients.

As the trainer I will be responsible for running new CAREGivers inductions and to ensure we maintain the highest level of training for all new and existing CAREGivers.

I will make sure CAREGivers are kept up to date with their training and are made aware of any changes.

In my spare time I love spending time with my fiancé and my family. I enjoy cooking and baking, and also listening to a variety of music, watching films and walking.

Bookkeeper - Lianne Harding

Bookkeeper - Lianne Harding

Before joining Home Instead I previously worked as an Accounts Assistant in the Electrical Industry, gaining a variety of skills within a financial role. I live with my partner Luke and our little cat Tia.

In my spare time I enjoy visiting Zoo's around the UK and taking photos of all the beautiful animals. We have both been very lucky to be able to hand feed some Tigers and Lions on one of our recent trips.

I enjoy photography and most of the time have a camera attached to me.

I love visiting new places, especially if they have a beach, swimming and spending time with friends and family.

I was drawn to apply for the position at Home Instead because I feel there is no other Care service like this company.

They are dedicated, passionate about their work and most importantly caring.


Staff Co-ordinator - Mandy Jones

Staff Co-ordinator - Mandy Jones

I have been working at Home Instead Senior Care since March 2016.  On leaving School I decided to further my education and studied Business Administration at South Cheshire College, obtaining my NVQ Level 2 and 3, and later onto Macclesfield where I achieved an NVQ Level 4 in Office Management.

I joined Home Instead as an Administrator before taking up the role of Staff Coordinator in February 2017.  Prior to that I worked in accounts as a Credit Controller and Receptionist.

I live with my partner James who is a classic car enthusiast and I have 2 sons Owen and Aaron.  Owen is a keen guitarist and is forever practising and Aaron likes nothing more than playing on the Playstation, I swear that boy will get square eyes!! 

I have a cat called Pippa and a Cava Tzu called Buster who is a Cavalier crossed with a Shih Tzu.

In my spare time ,I enjoy walking, socializing, attending car shows, visiting historic places and generally enjoying life.

I was drawn to working for Home Instead not only because it is an award-winning home care provider but a service which makes a difference allowing older people to remain safe, secure and independent in their own homes, and to us, its personal.

Administrator - Jane Smith

Administrator - Jane Smith

I have a lengthy background working as a  receptionist and administrator in varied businesses including a local garage and solicitors before I trained to become a CAREGiver at Home Instead.

I have a very busy life with my son, daughter and husband Nigel.

In my spare time I enjoy music, dancing and going to live concerts. I have recently been to see Bruno Mars and Olly Murs.

I love to read a good book to relax and caravanning around the country, but my favourite place to go to is Cornwall and having a cream tea or two!

I joined Home Instead as I truly believe and promote their values of making a difference to older people's lives which I can personally relate to as I care for a family member living with Dementia.

When the position came up for an opportunity for me to use my reception and administration skills I was delighted to join the office team.

Administrator - Natasha Twadell

Administrator - Natasha Twadell

I joined the Home Instead team in August 2017 as Administrator.  I feel this role was made for me as I love being helpful and organised. 

I studied Health and Social Care in college for 2 years so working for Home Instead will allow me to use those skills.  Although I will be working behind the scenes I’m happy to help where needed and hopefully in the future I can venture out to meet the clients.

When not at work I love spending time with my boyfriend Andrew and finding new places to explore.  I love going on holiday with my Mum, Dad and 2 sisters and then scrap booking about our days out.  I also love acting, performing or relaxing with a good book.

Our CAREGivers

Our CAREGivers

We have a fantastic team of committed, professional, reliable and compassionate CAREGivers. Many of our team draw on their own past personal experiences to encourage, assist, and stimulate our clients over a wide range of daily activities, that help improve their quality of life and help them maintain as much independence as possible.

We are always looking for people with these qualities to join our ever expanding team. If you would like to enquire about becoming a CAREGiver you can call the office on 01270 611555 email us on  clive.jones@homeinstead.co.uk

  • UKHCA Registered

I have found Home Instead extremely professional, helpful and caring in all aspects of their service. They have a natural friendly attitude which in this type of service is essential. They also have taken the time to ascertain what interests and topics which are of interest to my mother so that interaction with her is real and genuine. Also, they try to whenever possible have the same carers to visit.





J W - Clients daughter