Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"After a few false starts with other care agencies, we found Home Instead. At last we had a company that provided carers that actually cared! Right from the start the professionalism shown and the in-depth way they..." Melanie O (Daughter of Client/Service User)
""We also appreciated your good communication with us which made us confident he was in safe hands"" Family Member
""We all felt the care provided was excellent, and went far beyond excellent on many occasions"" Family Member

"....the trust that they, and their relative, had in the CAREGivers meant that they could go about theirday and not worry...."

CSSIW Inspection Report

"When we spoke with relatives of people using the agency we were told by one that their CAREGiver “goes way beyond the call of duty”..."

CSSIW Inspection Report

"...told us that their relative had received care from the same two to three CAREGivers who cover two visits per day between them and that the agency had “saved the wellbeing” of their relative..."

CSSIW Inspection Report

"...one person said their relative had the same CAREGiver since starting with the agencythree to four months ago and that this had allowed the CAREGiver and her relative to “buildup such a rapport”..."

CSSIW Inspection Report

"When asked to comment about staff communication "they respond well and efficiently, listen properly, respect requests, very polite""

Client, via Annual Survey 

""If you're thinking of a career in caring this is the company - S, J and J not only bosses but friends - brilliant company""

B, CAREGiver
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