An outstanding service. My Dad was trying a care home, after a few months, he decided he was not ready to stay but needed care, which he had previously refused. At my request, the manager from Home Instead visited him before he returned home. After talking with Dad she arranged three male carers to alternately visit him for two hours per day. She also educated me on some of the problems I was having and explained how she could help. She was the first person I had talked to that not only understood my problems but provided me with actual solutions. Initially, Dad thought he did not need carers but after a few weeks realised that the help and company was not only important but looked forward to the visits as the carers became his good friends. I found the carers exceptionally professional, patient and caring and they helped enormously by assisting Dad with tasks that he refused to do for me. I wish we had discovered Home Instead years ago. All staff were friendly, helpful and efficient.