The West Lancashire & Chorley Team
Amy McEvoy - Care Manager
I have worked at numerous levels with vulnerable individuals and have always prided myself on providing the highest quality care service possible. My career has spanned a variety of care settings, ranging from a one to one basis with children who have down syndrome and autism, as well as spending time as a carer at an EMI Home, where I progressed over time to become the Deputy Care Manager.
It is very rewarding to be part of Home Instead , an organisation who have a great reputation and ethos regarding high quality person centred care, and are prepared to invest time and energy recruiting, training and developing the right staff.
I have always strived to deliver the highest quality care service, therefore I feel that it is vital that all of our hand-picked CAREGivers possess the skills, experience and empathy required to care for our clients in the local community and in my role as Care Manager, I will ensure everyone is fully supported to realise their potential.
Jessica Pearce – Recruitment and Retention Co-ordinator
I have spent the last 12 years working with a healthcare recruitment background, with the last 5 years of those recruiting Home carers. , I have always had an understanding and passion for excellent customer service and putting staff and clients’ needs first
Joining the team here at Home Instead West Lancashire & Chorley, has given me an insight into the importance of the smooth running of the “behind the scenes” side of providing outstanding service to our clients.
On a more personal note I love to travel and I am extremely family orientated person
Having previously held senior executive positions in the UK Logistics industry and Central Government, Robert decided to combine his transferable business skills gained across the private and public sectors with those skills of his wife Gail, whose professional care career commenced as a NHS nurse at Ormskirk hospital over thirty years ago.
Robert worked as a Director in the Transportation and Logistics sector for TNT (UK) Ltd, delivering flexible supply chain solutions to multi- national organisations throughout the UK, focusing upon quality services, processes and procedures. More recently he worked for the Office of the Deputy Prime Minister and the Department for Communities and Local Government in London on the modernisation of public services.
Commenting on the formation of Home Instead West Lancashire and Chorley, Robert said “Both Gail and I share a common desire to become an established part of the local West Lancashire care community, changing the face of ageing, and becoming the provider of choice by delivering the highest possible quality care services to adults and older people in their own homes”.
Gail has both professional and personal experience of care in the local community, and has also sadly experienced first-hand the difficult and near impossible challenges many families have faced when service providers have failed to deliver even the most basic levels of dignity and care.
Gail trained locally in Lancashire as a nurse, and has over 30 years of experience in the health care service, primarily within the NHS as a clinician and Senior Manager. Gail has found time between work and being a mother to four children to gain an impressive portfolio of qualifications including attaining a Bsc (Hons) in Professional Health Studies. Her more recent positions held include Assistant Director of Operations: Southport and Ormskirk NHS Hospital Trust. Executive Nurse: Central Lancashire PCT provider Services.
Gail goes on to say “In 2010 both Robert and I researched the local options and possibilities with the intent of opening our own new care company. We are determined to make a difference locally, offering high quality care services that are based around tailored care plans, respect and dignity”.
Words are not nearly enough as to what we want to say. We cannot thank you enough for ALL your brilliant care, kindness and love shown towards Mum and us during the time you have been looking after her. The two caregivers J and A are two very special (lassies) as Mum would say. So dedicated, kind, most of all, caring. Mum loved to see them each day, always asking when they were coming. It also gave us great peace of mind that she was happy and cared for by them. They are ‘STARS’. Another massive thank you to you both as well, you should be very proud of Home Instead, your work is exceptional. You have always been there when Mum or us needed you, especially on the day Mum died, Thank you Gail for being there it meant so much to us both. You are both amazing people and if there were medals to be given out we would certainly be giving you one. We hope the business will go from strength to strength. We will miss you. Thankfully I will see you at Choir Gail, we’ve got to have a laugh haven’t we! Robert you can now buy the profiteroles for yourself! Once again THANK YOU for everything. Please keep in touch. Much Love Former Client's Son and Daughter in LawMr B and Mrs C - Ormskirk