Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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Being a CAREGiver

Stuart Becker had just been made redundant at the age of 63 when he noticed an article in the Chichester Observer about a new company exploring better ways of caring for elderly people in their own homes.

‘It struck a chord,’ said Stuart, who had previously worked in insurance. ‘I just picked up the phone and before I knew it I was chatting to Simon, the Owner.

I had no professional experience, but the more I talked about looking after my parents and my life in the community, I felt convinced it was something I wanted to do.’

Stuart was accepted for training with Home Instead and has never looked back.

‘My first Client was a wonderful old gentleman who needed end-of-life care. It was as much about supporting his wife as looking after him. It’s impossible to separate them. We’re not supposed to get attached to the people we look after but of course it happens.’

When Stuart’s first client sadly died, his wife wrote to Home Instead thanking them and recommending him so highly, he was recognised with a company award for compassionate care.

‘In all my years in industry I never won anything,’ said Stuart. ‘I was over the moon. This job is just as challenging but so much more rewarding. It’s good to know that I can help make someone more comfortable who needs our companionship based care and support.’

Stuart is doing so well that, after just four months, he is training to become a Senior CareGiver, with additional responsibilities in the field with Clients as well as supporting other CareGivers.

Simon, the Owner of Home Instead Chichester said, ‘Stuart has been an incredibly compassionate and engaging CareGiver from the moment he started. He has demonstrated that some personal experience and the right attitude are the most important things we seek in our staff. Of course we provide full training and a supportive culture too, but you can’t teach genuine compassion and empathy. Stuart has worked with end of life clients, as well as clients with dementia, and those who have suffered brain injuries. They and their families all have nothing but praise for his work.’

Stuart Becker with Eileen and her husband Jim
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Home Instead have been amazing for us. Before we found Home Instead, myself and my sister were massively struggling to cope with the demands of looking after our mentally ill mother. She was not looking after herself and her living on her own was dangerous on many levels, but she did not want to move into residential care. Over the last year, care givers from Home Instead have been visiting every day – helping with her day to day needs and tasks, keeping her company and assessing any changes. This has meant she hasn’t needed to move into care and has managed to keep some level of independence and our lives have improved dramatically. The staff at Home Instead are friendly, approachable and professional and come highly recommended.Read David's review on Homecare.co.uk

David M