Being a CAREGiver
Naomi has been a CAREGiver with Home Instead since April 2015. In a recent interview she talked about her experience of working for Home Instead Senior Care...
Why did you become a caregiver?
Previously I was a health care assistant in a hospital. Although I enjoyed my job, I felt something was missing. I found that I rarely got the time to build a relationship with my patients. I wanted to learn more about the people that I was caring for.
After some research into local care providers I discovered Home Instead. What appealed to me the most was the minimum visit with a client is an hour.
How do you make a difference to people’s lives?
I enjoy meeting and getting to know people. I feel that times are changing and that some elderly people prefer to stay at home rather than going into a care home. Home Instead Senior Care specialises in Dementia – this is a subject close to my heart. I lost a family member to dementia a few years ago and at the time I was too scared to visit in case she did not recognize me. Now thanks to HISC I have the tools and experience to confidently help my clients. I help them with their daily activities by giving them reassurance.
What is it like working for HISC?
I really enjoy my job. I feel appreciated and valued. I feel proud to represent HISC knowing that we provide quality care and companionship. Not only to our clients but to their families as well. Although I have previous experience as a health care assistant the induction training with HISC is exceptional.
What do you enjoy most about your job?
I feel I genuinely make a difference to my client’s lives. I love the look on their faces when I arrive and knowing that when I leave them I have helped them to the best of my ability. Home Instead have made me feel worthwhile and have supported me in fitting my working hours around a busy family life.
What would you say to others thinking about becoming a caregiver?
I haven’t looked back since I joined Home Instead. All of the caregivers and office staff that I have met are just as passionate about their jobs as I am.
"Your team in the office were unfailingly helpful and courteous with all our many enquiries. The caring team were superb throughout; reliable, punctual and always showing the most professional behaviour. They met sometimes difficult situations with with good humour, patience, compassion.."J Thorne, Tewkesbury