Meet the team

Photo of Jan

Jan Gapper - Director of Care

Hello, I'm Jan Gapper. I have two roles; the first is running the Central Hampshire office with Steve and the second is as Director of Care.

I’m originally from London and moved to Cheltenham with my parents in the 1970s. I worked as a secretary in banking, insurance and a housing association before joining Leonard Cheshire Disability as a fundraiser when we moved to Edinburgh. Here I met an Occupational Therapist and decided that this was what I wanted to do. Once I’d obtained my BSc in Occupational Therapy I joined the NHS as an Occupational Therapist, initially in Edinburgh and then in Winchester. I worked on the stroke unit for several years before joining Brendon Nursing Home in Winchester and taking charge of activities for the residents. 

Before setting up Home Instead with Steve I spent several years working back in the NHS for a rehabilitation team preventing hospital admissions for elderly people by helping them manage in their own homes. Outside of work I’m a passionate skier and gardener and sing with a choir in Winchester.

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Steve Gapper - Director

Hello, I'm Steve Gapper and with Jan, run the Central Hampshire office from our base in Alresford, which is between Winchester and Alton. Jan and I have been married for 39 years and we have two children and four grandchildren.  I'm originally from Bristol and my early career saw me working in banking before moving into insurance. We’ve lived in Cheltenham, Gloucester, Bristol and Edinburgh before moving to where we live now between Winchester and Alresford in the 1990s. 

Outside of work I’m a member of the Old Alresford Dramatic Society. I also enjoy photography and watching rugby.

Jan and I are fully invoved in Home Instead on a daily basis and are here to help, so please call us if you have any questions or if we can assist in any way.

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Jon Gapper - General Manager

Hi I'm Jon,

I recently joined my parents running the business after working in an advertising agency in London for the last 12 years.

I'm really looking forward to helping grow the business whilst at the same time ensuring that we offer the best quality care through our highly proficient and very passionate staff.

When I'm not at work I enjoy taking the dog for a walk with my wife and two young boys, watching rugby or working in the garden.


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Melissa Fleming - Registered Care Manager & Operations Manager

My name is Melissa, I joined Home Instead Senior Care in 2013 as a scheduler and after a year became recruitment manager. Late in 2014 I was promoted to Care Manager, and am now Registered Care Manager and Operations Manager which is a role i really enjoy. 

My role is to ensure the smooth running of the day-to-day business, making sure all clients are safe, well and happy and ensuring  that all CAREGivers have all the training required and feel supported. I also oversee the scheduling to ensure that all CAREGivers are matched to their clients and ensure the office is managed on a daily basis. 

I have completed my care manager training and a QCF level 5 in health and social care. I am joint registered manager alongside Jan Gapper, our Director of Care.      

Outside of work I enjoy spending time with family and friends. 

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Alyson Slatcher - Head of Client experience

My name is Alyson, I joined Home Instead in 2011 as a CAREGiver.

I really enjoyed going out into the local community and supporting clients to remain in their own homes.

In 2014 I was promoted to team leader where I learnt the skills to mentor other CAREGivers. In early 2016 I was given the opportunity to come into the office and work as Assistant Care Manager to Melissa.  In summer 2018 i became Head of Client experience.   My daily role is to support both registered care managers and ensuring all clients are kept safe in their own homes.  To meet any new prospective clients and to visit and to regularly review existing clients' needs.  I also support Angela to ensure the CAREGivers' experience runs smoothly.   I have completed my QCF Level 5 and Care Manager training. 

 When not at work I enjoy spending time with friends and family.  I used to run my own flower stall and i enjoy making bouquets in my spare time.  

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Angela Petley - Head of CAREGiver experience

My name is Angela, I joined Home Instead Senior Care in March 2014 as a CAREGiver and was promoted to Team Leader for the Eastleigh and Chandlers Ford. I thoroughly enjoy visiting our clients and assisting them to remain in their own homes as independently as possible and being a 'big sister' to our CAREGivers.

I came into the office in 2017 and was given the wonderful opportunity to help support and develop our CAREGivers and Clients and am hoping to pass on my motto - "it is too enjoyable to be classed as a job."    My role in the office is to ensure all CAREGivers have support, regular supervisions and training as required. I also support Alyson in ensuring all clients are kept safe. 

Outside of work I enjoy reading and knitting.       

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Julie Hampton - Financial Controller

My name is Julie and I have worked for Home Instead since 2016.   My role is to support Steve Gapper with all finances, ensuring all invoices and bills are paid on time and overseeing budgets within the business.     

 In my spare time I enjoy going on holiday and spending time with friends and family.  

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Sarah Walsh - Recruitment & Development

My name is Sarah, I joined Home Instead Summer 2018.   Before joining my background was in PR and corporate communications.   I am looking forward to a new challenge with finding the right CAREGivers to deliver quality care to our clients.     

 I have two young children and in my spare time i enjoy spending time with family and friends.   

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady