Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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The Central Hampshire Team

Jan Gapper - Director of Care

Jan Gapper - Director of Care

Hello, I'm Jan Gapper. I have two roles; the first is running the Central Hampshire office with Steve and the second is as Director of Care.

I’m originally from London and moved to Cheltenham with my parents in the 1970s. I worked as a secretary in banking, insurance and a housing association before joining Leonard Cheshire Disability as a fundraiser when we moved to Edinburgh. Here I met an Occupational Therapist and decided that this was what I wanted to do. Once I’d obtained my BSc in Occupational Therapy I joined the NHS as an Occupational Therapist, initially in Edinburgh and then in Winchester. I worked on the stroke unit for several years before joining Brendon Nursing Home in Winchester and taking charge of activities for the residents. 

Before setting up Home Instead with Steve I spent several years working back in the NHS for a rehabilitation team preventing hospital admissions for elderly people by helping them manage in their own homes. Outside of work I’m a passionate skier and gardener and sing with a choir in Winchester.

Steve Gapper - Director

Steve Gapper - Director

Hello, I'm Steve Gapper and with Jan, run the Central Hampshire office from our base in Alresford, which is between Winchester and Alton. Jan and I have been married for 39 years and we have two children and three grandchildren. I'm originally from Bristol and my early career saw me working in banking before moving into insurance. We’ve lived in Cheltenham, Gloucester, Bristol and Edinburgh before moving to where we live now between Winchester and Alresford seventeen years ago. 

Outside of work I’m a member of the Old Alresford Dramatic Society. I also enjoy photography and watching rugby.

Jan and I are fully invoved in Home Instead on a daily basis and are here to help, so please call us if you have any questions or if we can assist in any way.

Jon Gapper - General Manager

Jon Gapper - General Manager

Hi I'm Jon,

I recently joined my parents running the business after working in an advertising agency in London for the last 12 years.

I'm really looking forward to helping grow the business whilst at the same time ensuring that we offer the best quality care through our highly proficient and very passionate staff.

When I'm not at work I enjoy taking the dog for a walk with my wife and two young boys, watching rugby or working in the garden.

 

Melissa Fleming - Care Manager

Melissa Fleming - Care Manager

My name is Melissa, I joined Home Instead Senior Care in 2013 as a scheduler and after a year became recruitment manager. Late in 2014 I was promoted to become Care Manager, a role I really enjoy.

My role is to ensure the smooth running of the day-to-day business, making sure our clients are safe, well and happy. I also oversee the scheduling to ensure that all CAREGivers are matched to their clients.

I have completed my care manager training and a QCF level 5 in health and social care. I will be sharing registration with Jan later this month.

Alyson Slatcher - Assistant Care Manager

Alyson Slatcher - Assistant Care Manager

My name is Alyson, I joined Home Instead in 2011 as a CAREGiver.

I really enjoyed going out into the local community and supporting clients to remain in their own homes.

In 2014 I was promoted to team leader where I learnt the skills to mentor other CAREGivers. In early 2016 I was given the opportunity to come into the office and work as Assistant Care Manager.

My role is to support Melissa in the day to day running of the office, I help ensure all the clients are safe and well and the quality of care remains high.

Ross Wilson - Scheduler

Ross Wilson - Scheduler

Hello, I'm Ross Wilson. I have recently joined Home Instead to become the care scheduler.

I have 7 years of experience in scheduling but this the first time working in the care industry.

It will be my job to make sure all our CAREGivers are at the right place at the right time every week.

Claire Boyd-Leslie - Head of Recruitment

Claire Boyd-Leslie - Head of Recruitment

Hi, my name is Claire. I have worked for Home Instead since 2013. I am responsible for the recruitment and retention of staff at Home Instead Central Hampshire.

Having started at Home Instead as a CAREGiver, I feel that I have firsthand knowledge of what makes a great CAREGiver.

Recruiting the best possible staff for our clients is extremely important, it is crucial that we ensure our CAREGivers are happy and well supported so that they provide the best possible care to our special clients.

I am a Dementia Friends Champion and completed my City and Guilds Dementia training.  Through Home Instead I run the ‘singing for fun’ and 'tea and chat’ groups in Alresford.

Outside of work I enjoy spending time with my family, I have two boys and I spend most of my free time taking them to football matches! I am a classically trained singer and love that I can even bring music to my job!

Working for Home Instead is extremely rewarding and I am proud to work for a company that care.

Angela Petley - Deputy Care Manager

Angela Petley - Deputy Care Manager

My name is Angela, I joined Home Instead Senior Care in March 2014 as a CAREGiver and promoted to Team Leader for the Eastleigh and Chandlers Ford area later in the year. I thoroughly enjoy visiting our clients and assisting them to remain in their own homes as independently as possible and being a 'Big Sister' to our CAREGivers.

I have been given the wonderful opportunity to help support and develop our CAREGivers and Clients and am hoping to pass on my motto "it is too enjoyable to be classed as a job"

Shirley Duncombe - Community Representative & Quality Assurance

Shirley Duncombe - Community Representative & Quality Assurance

Shirley joined Home Instead in March 2012 as a CAREGiver and fitted this around her other work.

In 2015 Shirley took on the new role of Community Service Representative and Quallty Assurance Co-ordinator. This involves letting people in the community know about Home Instead and what makes us different to all other care providers. In her Quality Assurance role she is in daily contact with our clients and their families to check that the level of service we deliver matches or exceeeds their expectations.

Shirley is really active in her local church and in the local community - she loves people and anyone who has met her would testify to her friendly and caring nature.

  • UKHCA Registered

I want to thank all the staff at Home Instead for their wonderful care and support. Without you we could never have kept my parents in their own home for so long. Also for the support given to myself by your carers when I had doubts that my parents were well enough to be home alone.

I recommend your company to all I know and meet.

A big thank you to all.

CF