Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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About Home Instead Canary Wharf

Here at Home Instead Senior Care in Canary Wharf, we believe there is nothing more important than the happiness and wellbeing of your loved ones, and the place where they are most likely to feel this way is within their own home.

That is why we’re here – to ensure that your elderly family and friends have the greatest opportunity to lead the most fulfilling and independent lives for as long as possible.

From a helping hand around the home and simple companionship to non-medical personal care, we bring you the very best home care available on the market today.

Our uncompromising determination for delivering outstanding services is driven by a simple philosophy within our company: we care for your loved ones as we would our own.

At the very heart of this mission are our exceptional CAREGivers. Our stringent selection process means only the highest calibre individuals who demonstrate compassion and dependability are chosen to deliver care to you, and that is only after they have successfully passed our market-leading training course and extensive reference and DBS security checks. We carefully match our clients with the ideal CAREGiver, with formal introductions carried out at the client’s home in the presence of our Manager or Director. If the client is happy with our selection, we endeavour to always send the same CAREGiver for as long as we provide the service, so that trust, respect and friendship can develop between them as well as maintaining continuity of care. Our CAREGivers do not wear uniforms, so we can eliminate barriers in the relationship and prevent any chances of the client feeling self-conscious with the CAREGiver when going out. We tailor our services to meet their needs.

That is the difference between us and other care providers. We do not rush you with 15 minute visits like many others do. We do not make promises and fail to deliver them. We do not keep you waiting.

We DO:

- Have a minimum visit duration of two hours.

- Provide the services YOU want at a time YOU want them.

- Send CAREGivers who turn up on time.

- Make a no-obligation visit to you to discuss your needs and devise a suitable care plan.

- Make ourselves available 24 hours a day, 365 days a year. We are here whenever you need us.

Home Instead Senior Care Canary Wharf is part of an international network of over 1,000 locally owned and operated offices.

Home Instead Senior Care itself has been awarded Top Home Care Provider by Laing & Buisson in 2014 and the collective offices have the recognition of being market-leaders in home care as rated by the Care Quality Commission (CQC). Moreover, we are the only national care provider to use external consultants PEAQ and Smith & Henderson to measure client satisfaction.

Please call us or visit us at our friendly office near Canary Wharf, and see for yourself why we are the home care provider of choice.

Fahima Khatun
Home Instead Senior Care
Canary Wharf
CAREGiver assisting client with phone
  • UKHCA Registered

I would like to go on record to say that my CAREGiver is absolutely delightful and her work is faultless. 

Mr David J, Bermondsey