A HOME care company has been given the thumbs up by its caring staff, according to a satisfaction survey.
Home Instead Senior Care Bury, which specialises in relationship-led care for older people, has received the seal of approval with100 per cent of its caregivers recommending the home care provider as a great place to work.
The independent survey results also revealed that 98 per cent felt they were well matched to their clients and 100 per cent are proud to work for the company.
Kevin Winch, owner of Home Instead Senior Care Bury, based in Whitefield, said: “We’re incredibly proud of these outstanding results and delighted to receive a resounding thumbs up from the team. We carefully match our clients and CAREGivers through shared interests and our visit times are a minimum of an hour, allowing time to build meaningful relationships.
Mr Winch continued: “It’s really important for us to understand what motivates our team and to make sure we have happy workers. If our CAREGivers aren’t happy then it’s unlikely that our clients will be.
“The survey told us that 100 per cent of our CAREGivers understand how their role contributes to our goals of becoming the most respected care company by changing the face of ageing.”
One CAREGiver commented, “Home Instead is the best place that I have ever worked, and I have been in the caring profession for over 20 years. I feel supported and love that we get to build positive relationships with our clients, spending quality time with them, and giving them the best possible care. The management team care about their employees, and are always approachable, supportive, and friendly.”
More than 5,000 CAREGivers and 5,000 clients across the 190-office network were questioned as part of the annual survey by Smith & Henderson.