The Bury Team
Kevin Winch, Owner
I am Kevin Winch, when you speak to me you know right away I’m a Manchester lad, my accent gives it away every time! For over thirty years I have been a professional purchasing manager dealing with bids and tenders for goods and services for a couple of very large well known international companies. When I left my last company after many years’ service, I decided to take some time out to spend time with friends and family. It was then that I found out about the problems in the provision of care to the elderly. I witnessed first-hand just how people where missed out by the system or where they had been offered inadequate care that suited the system not the individual.
After witnessing the tragedy of the death of a friend and neighbour of over twenty five years, I decided I had to help. I looked into a number of avenues to use my management skills and experience to benefit people in my local area. It was then I heard about Home Instead Senior Care and the difference in standards and values they have to any other care provider. With Catherine, my partner, I decided to take a good professional look at what Home Instead Senior Care were offering and whether they did what they claimed. Well borrowing some words of a very famous advertisement 'We liked it so much, we had to become part of this company.'
Using Home Instead Senior Care's excellent systems and standards, we offer elderly care in the Bury area which we know will delight and surprise our clients. We also offer people who wish to provide companionship and care, the opportunity of employment with a company that appreciates them. I am passionate about providing great service to our clients and a great employment experience for our CAREGivers.
Care is about people looking after one another on an individual basis, with best value being measured on the happiness of the client and the CAREGiver, not on a chart of statistics which measure nothing that matters to the individual receiving care or the CAREGiver providing it. Please feel free to discuss with me why Home instead Senior Care offers the best value for money care, where we listen to your needs, not the needs of a system.
I am Catherine and I help run Home Instead Senior Care Bury, with my partner Kevin. I have had personal experience of the care system caring for my father, he suffered from a number of age related disabling conditions which led to him being cared for in a home. I know how distressing this was to my family, providing an alternative with quality home care has to be the better option. When we looked into how Home Instead Senior Care delivered care to its clients, I was so thrilled to see that quality came first and that care could be provided flexibly to meet the needs of clients and their family. Working together with Kevin, I will be offering quality personalised senior care to our clients in the Bury area using my years of experience in customer service. I believe that by talking to our clients and CAREGivers, we can provide a service which meets their changing needs, helping clients enjoy life in the comfort of their own home.
Mandy - Care Manager
I'm Mandy and I'm the Care Operations Manager at HomeInstead Bury, I have worked here since May 2015.
I'm originally from Essex and moved to Bury in 2001. I have been working in the care industry for the last 17 years and my previous position was the manager of a residential & re-enablement care home.
My experience covers both local authority and private environments in both residential and community settings. Regardless of the setting, I have strived to achieve the best possible care standards whilst supporting older people to be as independent as possible, where ever possible.
I am delighted to be working for a genuinely quality driven organisation. Home Instead is a company that truly values its CareGivers as well as its clients. I look forward to providing a consistently high quality service and exceeding the expectation of our Clients and staff.
Please feel free to contact our office at any time should you have any questions regarding the services we provide.
Esther - Care Coordinator/Scheduler
I'm Esther and I'm originally from Zimbabwe and moved to England in 2001, I have lived in Bury since 2011. I joined Home Instead Senior Care as the Care Coordinator/Scheduler in September 2015.
Prior to joining HomeInstead I worked in many different fields in Health and Social Care from expectant mothers, with toddlers in nursery, ex-offenders, mental health service users, people with learning disabilities and neurological patients, I started out 15 years ago as a Care Assistant and held many positions working up to NVQ/Training Coordinator. I'm currently completing a level 5 in leadership and management.
It is my job as Scheduler to ensure our clients have their quality care delivered in the personalised manner they are used to. My job can be demanding but I am enthusiastic and a hard worker and am here to ensure that all our clients and caregivers receive the best possible service I can offer.
Caroline - Recruiter/Training Coordinator
I'm Caroline and have lived in Bury all my life, I have worked for HomeInstead Bury since May 2013.
I started out as a caregiver and am now responsible for the recruitment of new caregivers, assisting them to complete the HomeInstead induction training and equipping them with the skills to provide a excellent service to our clients.
Being a caregiver is a physically and emotionally demanding job, but I believe making people happy is the most rewarding thing you can do in this life. I’m here to make sure our caregivers are properly prepared for the work they do, and to support them with their ongoing personal development, making sure they remain happy in their jobs!
Jo - Administrative Assistant
Jo has lived and worked in Bury her whole life and has worked at HomeInstead since January 2017.
If you called today you are more than likely to speak to Jo as our first point of contact, she will answer any queries you have or pass you on to the appropriate person to deal with your enquiry.
Jo supports all the office team with admin duties and is responsible for looking after both client and CAREGiver files, as well as preparing documentation for training and meetings.
Lisa, Vicky & Vera - Senior CAREGivers
At HomeInstead Bury we have three senior CAREGivers who all started out as CAREGivers before becoming seniors.
Lisa has worked at the Bury office since 2013, Lisa spends her time supporting new and existing CAREGivers and regularly meets with clients and their families to ensure that our service meets the highest possible standards in the community.
Vicky has also worked at the Bury office since 2013, as well as supporting the CAREGivers Vicky provides training in Dementia and Alzheimer's awareness and End of Life skills.
As the newest member of the senior CAREGivers team Vera has worked for Homeinstead since 2015, she assists with the mentoring and coaching of new CAREGivers and provides support for the office team.