Testimonials

Un-rushed, person centred care is at the core of everything we do. Our recent independent survey completed by both clients and CAREGivers has confirmed that our approach is truly valued by the people we support.

HIBN_PEAQ_2017_L-R.pdf

Our CAREGiver has now become our friend. ’’

Home Instead were careful to match my husband with a CAREGiver who shared his interest in art and design.

RD - CAREGiver

I feel supported by the office team who will help you out the best way they can with any situation. I like the fact I am always matched up with clients who I share similar interests with and can be passionate about providing care to the individual.

KW - CAREGiver

Being able to give the time needed to care for our clients and not rush them enables a better working environment for myself, as well as better individualised care provision for the clients.

JH - Client's daughter

Home Instead has been a wonderful life-giving service for the last few days my father experienced at home. I know he was being cared for not only expertly, but with genuine love and personal connection. He was a very happy man because of the visits, and we were happy children to know he was being cared for as we had done. I can’t thank Home Instead enough.

I am proud to work for Home Instead. It is a breath of fresh air to work amongst such big hearted compassionate people. We work as a team to ensure our clients’ needs are met. It is the most rewarding job, I always feel appreciated by my clients and colleagues. I would thoroughly recommend this job to anyone who wants to make a difference.

I could not have asked for more for my Dad, you made him so comfortable and well cared for during his last days at home.

JM, Client

All I can say is everything is perfect.

Thank you to all the staff and CAREGivers who are helping make my life so much easier to live with. I’m continually impressed by the level of care I receive, I feel so supported by such a reliable and caring service.

DG, Client

My CAREGiver is always anticipating ones needs with a bright, cheerful disposition. I always look forward to her visits.

KW - CAREGiver

I am proud to work for Home Instead. It is a breath of fresh air to work amongst such big hearted compassionate people.

I have found the staff at Home Instead fully committed to providing a personable service, they go the extra mile. It is a pleasure to work with them.

Mr & Mrs PB, Client's son

Having had experience of a number of Care providers in the past we cannot fault the service provided to Mum and consider Home Instead to be "head and shoulders" above its competitors in terms of delivery, compassion and flexibility. We are aware that in your business finding and retaining the best staff is extremely difficult. We were always impressed at the way Home Instead as much as possible kept the same staff in place to look after Mum. All the CAREGivers were magnificent, and during the last few weeks when it became clear that Mum's physical and mental disabilities were making it increasingly difficult for her to stay in her own home, we were very grateful to your colleagues who delivered additional time and overnight support.

LN, CAREGiver

Home Instead really do care about every single client. Their sole aim to provide the best possible care and to make sure we meet all the client’s needs, and most importantly form a bond with them.

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver