The Bristol & North Somerset Team
CAREGiver Schedular - Luke Hares
After previously working at Bristol Airport for nine years, I decided it was the right time to look for new challenges and a career change.
I joined Home Instead in February 2017 as a Scheduler. Since joining I now look after all schedules for 120+ clients and 60+ caregivers.
Care Manager - Samantha
I am the Care Manager for Home Instead Senior Care; I have a background in Care but I have also completed studies through the Open University for a degree for Criminology and Psychology and completed a level 2 and a level 4 and most recently a level 5 in Management and Leadership.
I am a mother of four children, three grown and one in primary school. I love my role at the moment and really enjoy working for Home Instead Senior Care - We currently have a fantastic team which makes my job feel even more enjoyable since we can now see the results come through from everybody's hard work!
Franchise Owner - Sergio Mesen
Hello, thanks for coming to our Home Instead Bristol website. I am the owner of the branch covering the Bristol & North Somerset Areas. I am originally from Costa Rica and have been living in the UK since 2007. I am married to Yan and have two children: Azlan (8 years old) and Aisha (6 years old). We live in Felton near Bristol airport. I have an engineering background and over 18 years experience managing teams in various countries. Most of my experience has been in providing services.
I enjoy running a business that works in the community helping vulnerable people. Our lovely and highly trained Caregivers really make a different for our clients. Everybody in our organisation is focused on delivering a reliable and responsive service. We believe in delivering a high quality service unique in the area.
I spend my free time mostly with my family. My interests include watching TV, reading, visiting the UK countryside and historical places and property development (I have developed 5 houses so far). I like going to restaurants and trying food from different countries. I am currently finishing an MBA at Bradford University.
You can contact me at email@example.com for any questions or comments.
Finance - Yan Mesen
I’m Yan Mesen (BTW, my actual name is Nurazian Abu Bakar). Originally from Penang, Malaysia, but I have been living abroad for more than 12 years. As Sergio mentioned before, we have 2 small children – Azlan & Aisha. So, for the past few years, I’ve been quite busy with the children. My interests are travelling, trecking, cooking, reading and learning new languages.
My previous background was in Sales & Marketing (in IT industry). I’m quite new in the Healthcare industry but I very much look forward to learning more and working together with HISC team. My current position involves doing business networking for new clients as well as CAREGivers. So, I hope I would be able to contribute to the team by sharing my knowledge and experience.
I would like to say thank you to yourself, Vicky, your carers, and Sara, who undoubtedly do their best to ensure the wellbeing of my parents. I certainly appreciate your support and invaluable assistance.Mrs. H, Cleeve