Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"Mum loves seeing her carers each day. They are all lovely ladies who show mum so much kindness and respect.Whilst doing their job with absolute professionalism. They make time for a good natter and joke with mum..." They are Mums Angels!
"We would like to take this opportunity of thanking your staff for the kindness and care provided. Mr S thoroughly enjoyed the visits and exursions with your CAREGivers." Mr S - Bournemouth
"The service you have provided has been absolutely excellent and my Mum has improved since the package has been put in place." Ms R - Christchurch

"I would like to take this opportunity to thank you for the care which you supplied. The CAREGivers were all excellent, pleasant and helpful but I would particularly like to comend R for her pleasant and very helpful attitude and care for our requirements. I am pleased to say that the care given has resulted in my Wife returning to her previous good health."

Mr H - Bournemouth

"'A very big thank you for all the kindness and concern you have shown my parents over the past months. It helps me relax knowing that you are seeing them each day. I have been so grateful for the care given. Can i just say a particular thank you to D, L & D who are the regulars.'"

Mrs R - Christchurch

"'I am so pleased with Mum's care. She has built up a great bond with J, G and K and she is really enjoying them visiting her. I have never seen the house so tidy. It was so nice that K helped Mum send a birthday card to me. This is the first birthday card i have received for a few years and it was a lovely suprise.'"

Mr G - Bournemouth

"'I just wanted to say thank you for all of your care and support over recent years when looking after Mum. It is a relief to us to know that she is in good hands and that the Caregivers keep her best interests at heart.'"

Mrs J - Bournemouth

"I just wanted to write and let your management know what a fabulous carer J is. She regularly takes out a couple of our residents and she is so good with both of them. Going out means so much to both residents, they really look forward to their weekly trips out to the shops and trips or wherever they decide to go. J puts so much thought and care into her work with them. She is an asset to you and our residents lives! In all honesty all your carers that you have sent to us for our residents have also been great and we really value your service."

Ms K - Bournemouth

"I enclose the Home Instead newspaper cutting that Mrs M was pleased to read.  Her comment was that it is nice to see/hear good positive news in the care industry, I certainly do agree.  I must say that I really love what I do and feel it is not a job, just a huge pleasure!"

Mrs J - Bournemouth

"May I thank you very much for the service provided by your caregivers who were very kind, caring and considerate to my dear wife."

Mr F - Ferndown

"Just a few lines in with a Christmas card to thank you for your help with Dad.  As his condition gets worse I realise it has become difficult to communicate with him so imagine what a lovely surprise yesterday when I was given four Christmas cards, one for each of us, that (Home Instead's caregiver) had prepared, I imagine with a little help from Dad!  That was such a lovely thought and mine has pride of place on my Christmas tree.  Thank you all so much for your help and kindness during 2012."

Mrs M - Hampshire

"I would like to thank your caregivers whose patience and enthusiasm helped me through a difficult year following my accident and discharge from hospital. "

Mrs S - Bournemouth

"I would like to thank everyone who helped my Dad, after his stroke.  Although it took a while to come to terms with needing help at home, he appreciated your kindness and companionship.  He looked forward to your daily visits.  Your help reduced my worry and anxiety for him.  I was also very thankful that he received visits from his caregivers while he was in hospital, as I lived so far away I was not able to make daily visits myself."

Mrs W - Worcestershire

"Please thank all Mum's Carers who battled through snow and ice recently to help her. I really appreciate all the kindness and help they give to Mum - we certainly picked a professional organisation when we chose you."

Mrs L - Hants

"I have heard some very good reports about the support you have given to one of our patients so we will of course continue to recommend your service."

Mrs C – Christchurch

"Thank you again for your immediate response in helping to support Mrs B (I can think of no other agency that would have give such a service!)."

Mrs L – Bournemouth

"We are writing to say that we have been extremely pleased with your CareGiver's professionalism during her time with us over the past ten weeks caring for my wife. Your CareGiver's timekeeping has been excellent."

Mr H – Christchurch

"I would like to take this opportunity to thank you for your loyalty and support over these difficult months and add that we appreciated your reliability and professionalism and would readily recommend Home Instead to anyone requiring care services."

Mrs E – Bournemouth

"Many thanks again for all your care and kindness you showed to my Auntie. Kindness and understanding is such a comfort when you are getting old and a little bit poorly."

Mrs G - London

"I am very pleased with the level of care you are providing for my father. He appears brighter than he was previously. I am very happy with both CareGiver's you have covering my father, the very fact they are in every day and he does not get different people is very reassuring."

Mrs D - Berkshire
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