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I just wanted to write and let your management know what a fabulous carer J is. She regularly takes out a couple of our residents and she is so good with both of them. Going out means so much to both residents, they really look forward to their weekly trips out to the shops and trips or wherever they decide to go. J puts so much thought and care into her work with them. She is an asset to you and our residents lives! In all honesty all your carers that you have sent to us for our residents have also been great and we really value your service.Ms K - Bournemouth