Join our team

"It’s not working, it’s CARING with Home Instead"


Bournemouth Full-time Closing date: 04/08/2019

CAREGiver Job Description

Post:                                      CAREGiver

Accountable to:                Fields Care Supervisor / Operations Manager

Job Purpose:                      To provide a high level of companionship and quality care to our clients

Responsible for:


Primary responsibilities include but are not limited to the following:

  • Help with bathing, dressing and grooming
  • Help with continence care
  • Help with Catheter Care
  • Assist to eat and drink
  • Provide Dementia/Alzheimer’s care
  • Provide respite/convalescence care


  • Help with applying Creams and Lotions
  • Assisting with the application of Ear/Eye drops
  • Verbal/Physical assistance with the dispensing of medication


Primary responsibilities include but are not limited to the following:

  • Run errands/collect prescriptions etc
  • Provide light housekeeping/complete laundry
  • Make beds/change linen
  • Organise and tidy cupboards
  • Plan, prepare and tidy away meals
  • Assist with pet care
  • Help with shopping


Primary responsibilities include but are not limited to the following:

  • Offer companionship and conversation
  • Monitor diet and eating
  • Stimulate and encourage through a variety of activities
  • Arrange appointments, activities and outings
  • Organise mail and write letters
  • Accompany to appointments and social events.
I'm interested

It's not working, it's caring

Client Services Coordinator

Bournemouth Full-time £17,000 - £20.000 per annum Closing date: 25/07/2019


Post:    Client Services Coordinator             

Reporting to:   Operations Manager

Job Purpose:

The Client services Coordinator role provides potential Clients and family members with information and service provision to meet their needs and provide solutions in the form of a Care plan. The role is varied and covers tasks such as responding to Client Inquiries and conducting Care Consultations. This role requires strong communication skills and a consistent approach with potential Clients and families who have yet to commit to our service.

·         Work with other team members to coordinate various aspects of a Client’s care.

·         Create and maintain Client and responsible party records documenting all Quality Assurance meetings.

·         Ensuring the ongoing high quality of service in line with the company ethos.

·         Conduct Client/CAREGiver introductions with every new Client and with every new CAREGiver.

·      Maintain compliance with all Policy and Procedures.



·         Ensure Client enquiries are being answered in a professional and welcoming manner

·         Scheduling and Attending Care Consultations with potential new Clients

·         Creating Client journals in line with compliance/policy and procedure

·         Completion of Client documentation such as the signed agreement, Data Protection and other relevant documentation

·         Ensure that new and existing Client CAREGiver introductions are successfully completed

·         Actioning any Client/CAREGiver communication in a timely manner, e.g. Birthday cards

·         Conducting Quality assurance or Service Review and completing associated paperwork

·         MAR/Log audit completion and action where required

·         Accident/Incident report form completion

·         Complaints management, recording and follow up actions

·         Ensure that all client paperwork is compliant through the audit process

·         Be part of the On-call service weekdays and weekends where the business needs and compile the daily hand-over.

·         Managing the Mental Capacity Assessment process and ensuring any actions are completed as a result

·         To answer calls within the office environment, pass on relevant information to individuals and action any responses in a timely manner

·         Networking in the community and building relationship with key referral providers.

·         Attend where necessary any care provision to ensure sickness is fully covered

I'm interested

You're already a CAREGiver, you just don't know it yet!

You're already a CAREGiver, you just don't know it yet!

Christchurch Full-time £10 - £12 per hour Closing date: 31/07/2019

Do you have a warm heart and a caring nature?

Then you sound PERFECT for us. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients around Christchurch area in Dorset.


You will have a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and comfortable in spending time in the company of others.

As a CAREGiver, you will provide a variety of non-medical services to our lovely clients to help them keep independent in their own home. This can be as simple as getting their breakfast and starting their day just right.

I'm interested

Its CARING with Home Instead

Bournemouth Care Givers

Bournemouth Full-time £10 - £12 per hour Closing date: 31/07/2019

We are proud to say that at Home Instead Senior Care Bournemouth every day is different. We focus on providing personalised, companionship led care which focuses on building real and lasting relationships.

You will enjoy the minimum of one hour visits with every client, so you have the chance to go at their pace. This is about supporting and promoting independence, enriching the lives of the lovely elderly clients that we work with.


I'm interested
CAREGiver looking at a cook book with elderly lady
Photo of CAREGiver with Client