The Blackpool and Wyre Team
Tara McPhee - Managing Director
I have personally experinenced how hard it can be to find a trusted and reliable source of care for a family member on the Fylde Coast.
For over 8 years, I helped my Mum look after my Dad at home, as his journey through dementia progressed.
We struggled to find quality and above all consistent care.
To have been able be develop trust and a genuine relationship with a CAREGiver or a small team of CAREGivers, would have made a huge difference to both my parents lives. After all it is allowing someone into your most private place, your home and often at one of the most stressful times in your life.
Therefore I genuinely feel proud of every CAREGiver we employ. We train every member of the team to a very high standard and my motto on recruitment is, 'If they wouldn't have been good enough for my Mum and Dad, then they aren't good enough for our team.'
We can genuinely make a difference to you and your family's lives, whatever their needs may be. If you would like to discuss any aspect of our services with me then please feel free to contact me personally.
Kelly Beck -- Care Manager
I am the Care Manager of the Blackpool and Wyre Home Instead. I am responsible for making sure our service meets and exceeds expectations of the clients we care for in their own homes.
I personally meet every client in their home to ensure that we get to know them and can establish a relationship looking at what needs they have. I look at each person as an individual and plan their care needs around them which includes not only meeting a clients physical needs but their emotional and social needs as well, after I have built up this relationship I can then match them with a CAREGiver that I feel they will be able to form a good relationship with and personally introduce them.
I feel passionately that I can help to make a difference to older people’s lives by ensuring we work in a person centred way which in turn can really enhance the quality of senior people’s lives.
Here at Home Instead Blackpool and Wyre I am also a registered trainer so I can deliver the accredited training programmes to our CAREGivers .
"I can say with all honestly say that I am proud to work for Home Instead Blackpool and Wyre and believe that we are providing such a vital service for our community, I feel passionately that I can help to make a difference to people’s lives by ensuring we enhance the quality of them".
Alex Johnson - Recruitment Manager
Alex has worked in the Home Care sector for over 45 years and understands how rewarding the job can be when done properly.
The values Home Instead have regarding building relationships with clients, visiting for a minimum of 60 minutes and providing the extra details that make someones day, are all reasons Alex is able to recruit CareGivers that see the role as more than just a job but a fulfilling career to be proud of.
He is always available to chat about the role in more detail and answer any questions - so if you think this may be the role for you please call for an informal chat today.
Matt Doherty - Scheduling Manager
I have worked here at Blackpool and Wyre Home Instead for 3 years I started working for Home Instead in early 2015 as a CAREGiver and found working with our clients very rewarding.
My role in the office is to manage the schedules of our CAREgivers so that we can provide continuity to all of our clients.
I also audit daily logs and other paperwork and ensure that we are delivering top quality care.
In addition to my office work, I work as a CAREgiver, visiting the same clients I have worked with since I started with the company.
I love working for Home Instead. It feels amazing to help improve the lives of our clients and their families.
Nadia Stefani - Office Support Manager
Hi, my name is Nadia, I have been working at Home Instead since December 2015.
I previously worked in America, Maryland as a camp councillor caring for and working with both children and adults. I worked in varied areas, and completed a wide range of training. This was just the start of my caring career and is what sparked me to seek a job in care on my return to the UK. I did my research into other companies and Home Instead Senior Care came out on top.
I started at Home Instead Blackpool and Wyre as a caregiver, I was then offered the position of Senior Caregiver which I thoroughly enjoyed as I could continue to see my clients as well as working in the office. I am thrilled to be a part of the forward thinking team at Home Instead with client driven core values and excellent service.
Outside of work, I have a 9 month old little boy and a huge family who i still like to give a lot of my time to, we all get together every Friday evening for tea at my granparents house who we all help to care for.
Billie Colclough - Quality Assurance Manager
Hi, my name is Billie. I joined Home Instead in October 2017. I previously worked for another care company, however even after only being with Home Instead for a short period of time their ethos and values of the quality of care continue to overwhelm me. I feel I have been trained to a high standard and I have been able to go out and meet some of our lovely clients face to face. My role means on a daily basis I am speaking with both clients and CAREGivers and making sure all our paperwork is to a high standard and compliant. I feel privileged to work with a long standing company with a team of brilliant and friendly people and I look forward to meeting lots more new faces in the future.
Kerry Vowels - Caregiver Support Manager
Hi I am Kerry. I am the Caregiver support manager. I joined Home instead a year ago as a caregiver, and was then asked to join the office team as caregiver support. My job involves meeting with all new members of staff and processing their applications. I support new caregivers through their first weeks and months with the company and ensure that they have the right level of support they need. I encourage the caregivers new and old and ensure that every aspect of their employment is just right for them. Part of my job involves keeping all staff personnel files compliant and providing ongoing training to all staff.
I love the home instead ethos, and the high quality of care we provide. Working for home instead is great, no two days are the same. The team we have are loyal and hardworking and we always go the extra mile for the clients. I am proud to work for such a great company.
Our team of CAREGivers share our passion to deliver the highest quality care to the people who call upon us for the services we provide.
They are carefully selected for their caring and compassionate nature, together with their desire to improve the quality of life for all of our clients.
We always make sure that the CAREGiver remains consistent so that a trust and friendship may develop.
We feel privileged to have such a great team of CAREGivers with us at Blackpool and Wyre Home Instead.
As a family coping with Mums vascular dementia was becoming increasingly difficult. Dad had managed very well but at 88 the strain was becoming too much. My Sister and I had broached the subject of carers with both Mum and Dad always with the same response. They didn't want strangers in their home and they didn't need any help. We found Home Instead and arranged a home visit. Mum was included in everything and both Mum and Dads specific requirements were discussed. CAREGivers were matched to Mum and once she got used to the idea everything has gone very well. We are safe in the knowledge she is up and dressed and had a nice chat and breakfast made every morning. Dad can nip out knowing Mum is safe and with someone they both trust. We have peace of mind that if there are any problems we are informed immediately and know Mum is in safe hands. Mum is a new person,we can't cure her but I believe Home Insteads care and support has made both Mum and Dads life much happier.Sue , Clients daughter